Jenna Purdell

• Led patient care initiatives, enhancing quality of service and patient satisfaction.
• Collaborated with multidisciplinary teams to develop treatment plans tailored to individual patient needs.
• Mentored junior nursing staff, fostering professional development and adherence to best practices.
• Implemented evidence-based protocols, improving clinical outcomes and operational efficiency.
• Engaged with key stakeholders to foster enduring partnerships and ensure consistent alignment with Optum's objectives.
• Provided training and support to current and new nurse practitioners, fostering a collaborative environment at Optum.

Administered immediate medical attention to diverse patient populations in urgent care and emergency department settings.

• Conducted comprehensive assessments, ensuring accurate diagnoses and effective care strategies for both long term care and short term care residents
• Precepted nurse practitioner students.
• Monitored and managed resident health to ensure effective treatment, leading to a decrease in hospital emergency room visits and hospitalizations.

• Delivered comprehensive primary care services to diverse patient populations in urban federally qualified health care center.
• Engaged with clinical care team to assess and enhance quality of care while promoting organizational quality improvement efforts.
• Facilitated orientation and clinical validation processes for nursing and medical assistant staff.
• Improved patient outcomes by utilizing evidence-based practice and collaborating with multidisciplinary healthcare teams.

• Conducted comprehensive patient assessments to inform individualized care plans.
• Developed and implemented evidence-based treatment protocols to enhance patient outcomes.
• Collaborated with interdisciplinary teams to coordinate holistic patient care strategies.
• Mentored nursing staff in best practices for advanced clinical assessment and intervention.