Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Jenna Raczek

Jenna Raczek

Newman Lake,WA

Summary

Enthusiastic professional with hands-on experience in equestrian environments. Skilled in customer service and team collaboration, effectively addressing rider needs and fostering a safe, enjoyable atmosphere. Ready to contribute to impactful programs.

Overview

3
3
years of professional experience

Work History

Volunteer Side Walker, Horse Leader and schooler

Free Rein Therapeutic Riding Center
Spokane, Washington
07.2024 - Current
  • Assisted riders during mounting and dismounting from horses.
  • Monitored and ensured safety of participants during riding sessions.
  • Provided guidance to riders on proper riding techniques.
  • Engaged with participants to foster a positive riding experience.
  • Communicated effectively with team members regarding rider needs.
  • Ensured safety of client during all activities.
  • Assisted in training horses using established techniques and training plans.
  • Monitored horse behavior and reported any concerns to senior staff promptly.
  • Engaged with clients, providing updates on horse training and development.
  • Ensured that all students followed safety protocols while handling horses.
  • Coached riders during practice sessions helping them improve their performance level.

Stall Cleaner for Horses

Inland Farms
Otis Orchards, Washington
07.2024 - Current
  • I get paid to clean stalls when the regular stall cleaner is not able to.

Volunteer Barista

Mission Church
Spokane, Washington
06.2022 - Current
  • Prepared and served high-quality coffee beverages to customers 1 to 2 times a month when asked to come in.
  • I serve coffee to the church youth group I attend.
  • Maintained cleanliness and organization of the work area and equipment.
  • Handled customer orders and payments efficiently at the register.
  • Assisted in training new baristas on beverage preparation techniques.
  • Engaged with customers, providing friendly service and product recommendations.
  • Operated espresso machines and grinders to deliver consistent drink quality.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Ground beans for espresso shots according to individual customer specifications.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Education

Valley Christian School
Spokane, WA
06-2026

Skills

  • Effective communication
  • Customer service
  • Safety awareness
  • Team collaboration
  • Problem solving
  • Horse care
  • Time management
  • Patience and empathy
  • Horse grooming
  • Horse handling
  • Basic horsemanship
  • Calm demeanor
  • Punctual and reliable
  • Cleanliness and hygiene
  • Empathy
  • Hospitality and accommodation
  • Honest and trustworthy
  • Valid Driver's license
  • Schedule management
  • Multitasking capacity

Accomplishments

  • I have many awards for my competitive horse back riding and received a $1500 scholarship for it.
  • I have been selected to be in the National Honor Society because of my excellent grades

References

References available upon request.

Timeline

Volunteer Side Walker, Horse Leader and schooler

Free Rein Therapeutic Riding Center
07.2024 - Current

Stall Cleaner for Horses

Inland Farms
07.2024 - Current

Volunteer Barista

Mission Church
06.2022 - Current

Valley Christian School

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