Jenna Reid
Heber,UT
Summary
Passionate employee offering over 15 years of experience in numerous facets of business. Including but not limited to customer service, shipping, QC, clerical work, and day to day operations management.
Overview
12
12
years of professional experience
Work History
Farm Manager
Fairplay Farms
11.2022 - Current
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Maintain supply of all feeds required for the farm through local suppliers.
- Perform repairs and preventive maintenance on equipment and property.
- Proficient with operation of heavy machinery required for daily operations.
- Feed and water over 20 various animals according to strict feeding schedules and dietary needs.
President
Impact Ammo
02.2019 - 11.2020
- Developed efficient shipping and packaging protocol for all orders.
- Oversaw strict QC of all ammunition before properly packaging for shipment.
- Proficient weapons handling skills, and basic knowledge of numerous firearms.
- Obtained and passed all requirements to obtain FFL for the business.
- Resolved customer complaints professionally and promptly, maintaining positive brand image and enhancing customer loyalty.
- Enhanced social media presence, driving more foot traffic to store.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Front Desk Manager
Esdicorp
09.2015 - 12.2016
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Mentored and trained new hires, fostering supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, building information and guest concerns.
- Advertised available space in building and secured new tenants.
Concierge
St. Regis Deer Valley
12.2012 - 05.2014
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed avariety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Trained new concierge staff, ensuring consistent high level of service across team.
Education
High School Diploma -
Park City High School
Park City06.2006
Timeline
Farm Manager
Fairplay Farms
11.2022 - Current
President
Impact Ammo
02.2019 - 11.2020
Front Desk Manager
Esdicorp
09.2015 - 12.2016
Concierge
St. Regis Deer Valley
12.2012 - 05.2014
High School Diploma -
Park City High School
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