Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Jenna Richmond

Bakersfield,California

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Health Clerk

Veterans Elementary School
08.2022 - Current
  • Provides compassionate care to children with medical needs or concerns and administration of prescribed medications.
  • Creates incident reports, communicates efficiently with parents and staff on injuries, handles elevated concerns, answer questions, and directs calls to staff.
  • Assisted in the implementation of electronic health records system, improving accuracy and accessibility of patient data.

Hostess

Giuseppe’s Cucina Rustica
03.2019 - 04.2020
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.

Hostess and Cashier

Cope’s Knotty Pine Café
10.2017 - 07.2018
  • Excellence in maintaining restaurant flow for rapid customer seating and staff work load balance.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Implemented improvements in reservation system management resulting in fewer scheduling conflicts or overbookings during high-volume periods.
  • Trustworthy and knowledgeable in payment transactions.

Education

Bachelor of Arts - Psychology

California State University Bakersfield
Bakersfield
05.2022

Associate of Arts - Psychology

Cuesta Community College, San Luis Obispo
San Luis Obispo
05.2020

Skills

  • Administrative support experience
  • Critical thinking abilities
  • Organization and Time Management
  • Adaptability
  • Data Entry
  • Multitasking Abilities
  • CPR Certified

Volunteer Experience

Foundation ThinkAgain, 01/01/07, Present, Organize and attend events. Solicit donations and raise community awareness.

Timeline

Health Clerk

Veterans Elementary School
08.2022 - Current

Hostess

Giuseppe’s Cucina Rustica
03.2019 - 04.2020

Hostess and Cashier

Cope’s Knotty Pine Café
10.2017 - 07.2018

Bachelor of Arts - Psychology

California State University Bakersfield

Associate of Arts - Psychology

Cuesta Community College, San Luis Obispo

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Jenna Richmond