Hi, I’m
Jenna Robb
Glendora,CA
Summary
An innovative and versatile young professional enthusiastic about exploring opportune environments to work with and for people.
Overview
3
years of professional experience
Work History
Sprouts Farmers Market
Sales Ambassador | Cashier | Courtesy Clerk
02.2023 - Current
Job overview
- Acted as an ambassador for the store's brand by consistently providing extensive knowledge of products and amiable service to all customers.
- Implemented eye-catching displays to promote sales and highlight featured products, enhancing visual appeal and customer engagement.
- Promoted to provide additional support and organizational leadership.
- Developed further understanding of POS systems and cash handling procedures.
- Assisted with inventory management using the Zebra handheld device, ensuring accurate stock levels and timely replenishment of items.
Ekpe Productions
Assistant Costume Designer
05.2023 - 06.2023
Job overview
- Coordinated cohesive set design by collaborating with departments on color schemes, fabrics, and overall aesthetic.
- Selected costumes based on script analysis and research. -Adapted quickly to design and cast changes by adjusting costumes and schedules.
- Facilitated clear communication among designers, directors, actors, and crew in order to align creative visions and efficiently solve challenges.
- Managed costume budget through strategic garment selection and repurposing.
Azusa Pacific University Residence Life
Welcome Weekend Check-In Assistant
08.2022 - 05.2023
Job overview
- Greeted and directed incoming students and parents through the flow of the event with friendliness and professionalism to alleviate potential stressors and kindle an inviting environment.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Promptly learned and maintained filing systems to facilitate easy access to information.
- Demonstrated active listening skills to address questions in a kind and efficient manner.
The Donut Man
Customer Service Representative
10.2021 - 02.2022
Job overview
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Provided training and support to new associates to help provide high-quality customer service.
- Worked in a fast-paced high volume environment that demanded efficient and accurate service while embracing a positive attitude and focus on customer satisfaction.
Education
Azusa Pacific University
Glendora High School
Diploma
Skills
- Customer Service
- Food Safety Management
- Product and service knowledge
- Attention to Detail
- Display Set Up and Arrangement
- Patience and Empathy
- POS systems operations
- Team Collaboration
- Employee Training
Pronouns
(She/Her)
Volunteer Experience
- Girl Scouts of America, 10 years- Bronze Award recipient, Silver Award recipient
- Glendora High School Choirs 'Tech Crew', 07/2018 - 03/2020
Timeline
Assistant Costume Designer
Ekpe Productions
05.2023 - 06.2023
Sales Ambassador | Cashier | Courtesy Clerk
Sprouts Farmers Market
02.2023 - Current
Welcome Weekend Check-In Assistant
Azusa Pacific University Residence Life
08.2022 - 05.2023
Customer Service Representative
The Donut Man
10.2021 - 02.2022
Azusa Pacific University
Glendora High School
Diploma