Jenna Robidoux
West Warwick,RI
Summary
Proven leader and skilled bartender with a track record of fostering strong customer relationships. Excelled in managing high-volume events and maintaining rigorous cleanliness standards. Demonstrated financial acumen as a business owner, driving sustainable growth. Known for exceptional customer service expertise and a team player attitude, adept at motivating staff and ensuring responsible alcohol service.
Overview
14
14
years of professional experience
Work History
Bartender
Blu On The Water
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Business Owner
East Coast Tumble
04.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
Bartender/Supervisor
Smokey Bones Bar & Fire Grill
05.2011 - Current
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Coventry High School
Coventry, RI06-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
Timeline
Bartender
Blu On The Water
04.2024 - Current
Business Owner
East Coast Tumble
04.2022 - Current
Bartender/Supervisor
Smokey Bones Bar & Fire Grill
05.2011 - Current
High School Diploma -
Coventry High School
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