Jenna Roman
Baltimore,MD
Summary
Current Graduate student at Johns Hopkins University Bloomberg School of Public Health attaining a Master of Science in Public Health, Health Policy and Management. Previous work experience in the District Office of Congresswoman Alma S. Adams, (NC-12), and with a Nonprofit Organization, Center for Prevention Services. Proficient in prioritizing tasks and managing deadlines while developing and implementing innovative solutions to drive efficiency, improve outcomes, and increase team morale. Passionate about advancing health equity, cultural awareness, and addressing health disparities, while being fully committed to making a meaningful impact on community wide well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant for Congresswoman Alma S. Adams
United States House of Representatives
11.2023 - 07.2025
- Directly assist and report to the District Director.
- Assist in scheduling services for Congresswoman Adams, edit and adjust schedule, answer constituents and/or organizations in regards to scheduling requests, and ensure adequate time management.
- District event planning and program/project management; utilizing resources to plan events held to the public, building professional partnerships and event spaces, community involvement, dignitary and stakeholder negotiation. In addition to formal documentation memos, assigning and directing staff assignments to overseeing and maintaining events.
- Front line to constituent services, answer the phones and provide any requested information in regards to federal services that a congresswoman office can assist with, while maintaining confidentiality of sensitive information. Provided resources open to the public that can benefit or serve any constituents.
- Legislative research under Congresswoman Adams caucuses and committees.
Block Grant Intern
Center for Prevention Services
09.2023 - 12.2023
- Collaborated extensively with the Block Grant Prevention Specialist Team, dedicated to implementing youth drug prevention strategies across multiple counties in the Charlotte area. Contributed to developing tobacco prevention strategies, supported grant writing efforts for a nonprofit organization. Provided targeted assistance to the Prevention Specialist Team to enhance program effectiveness.
- Attended National Coalition Nonprofit Training through CADCA.
- Conducted research on related prevention policies, social host laws, and selected middle and high schools systems for youth participation in substance use.
- Lesson planning for parenting teens with substance use prevention.
- Digital and social marketing services for various program promotion.
- Grant writing and applying research and assistance.
- Program planning and involvement.
Supervisor
Lidl US
05.2021 - 11.2023
- Provided clerical and retail management and support at Lidl US. Acted as the main point of contact for all store associates and delegated daily tasks for completion. Worked to merchandize and manage the store while providing exemplary customer service.
- Managed and directed each shift by providing staff assignments, allocating tills and cash management, training on each area, and facilitated customer service or any escalated situations.
- Financial management, counting tills and depositing safe bag, ensured unit productivity, labor hours, product collection, and inventory.
- Assisted with the daily tasks of a store associate to maintain daily operational function.
- Directly assisted the store and district managers.
Congressional Intern - Summer Term
United States House of Representatives
05.2023 - 08.2023
- Supported Congressional staff with a range of responsibilities, including responding to constituent calls by providing guidance and resource connections. Represented Congresswoman Adams' office at various events, assisting with logistics and constituent engagement.
- Drafted Congressional expedite and condolence letters, facilitating empathetic and effective communication. Connected constituents to appropriate federal agencies to initiate casework and ensure access to necessary services.
- Greeted and welcomed constituents and guests at office, offering immediate assistance and liaising between upper office staff and general public.
Assistant Manager
Zaxbys Wake Forest
08.2017 - 12.2021
- Directed shift operations, including staff assignments, till allocation, and comprehensive cross-training across all functional areas; served as the primary contact for staff and customer inquiries, ensuring smooth and efficient service.
- Oversaw inventory management and product ordering, handled financial processes such as till counting, safe deposits, and supported unit productivity goals.
- Maintained accurate scheduling for staff, completed monthly administrative paperwork, and safeguarded inventory to minimize loss.
- Assisted with daily store operations alongside store associates, provided direct support to the General Manager, and acted as primary backup in the General Manager’s absence.
Education
Master of Science - Public Health
Johns Hopkins Bloomberg School of Public Health
Baltimore05-2027
Bachelor of Science - Public Health
University of North Carolina at Charlotte
Bachelor of Science - Health Systems Management
University of North Carolina at Charlotte
SAA - School of Management - undefined
Università di Torino
Skills
- Project Management and Planning
- Team leader
- Management Skills
- Effective Communication
- Networking
- Critical Thinking
- Communication and Media
- System Organization
- Technological Proficiency / Microsoft
- Adaptability
- Problem Solving
- Administrative Assistance
- Congressional Affairs Collaboration
- Public Health
- Healthcare Policy Analysis
Websites
Certification
- NorthWest Center for Public Health: Policy Briefs; From Plan to Action
- National Society of Collegiate Scholars
- National Society for Leadership and Success
- CAO House of Representatives Cybersecurity Certification
- CAO House of Representatives 118th Congressional Ethics Certification
- CAO House of Representatives Event and Travel Security Certification
Timeline
Administrative Assistant for Congresswoman Alma S. Adams
United States House of Representatives
11.2023 - 07.2025
Block Grant Intern
Center for Prevention Services
09.2023 - 12.2023
Congressional Intern - Summer Term
United States House of Representatives
05.2023 - 08.2023
Supervisor
Lidl US
05.2021 - 11.2023
Assistant Manager
Zaxbys Wake Forest
08.2017 - 12.2021
Bachelor of Science - Public Health
University of North Carolina at Charlotte
Bachelor of Science - Health Systems Management
University of North Carolina at Charlotte
SAA - School of Management - undefined
Università di Torino
Master of Science - Public Health
Johns Hopkins Bloomberg School of Public Health
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