Jenna Ronzo
Levittown,NY
Summary
Registered nurse with excellent interpersonal skills who is enthusiastic, motivated, and compassionate. Has a passion for learning and thrives under pressure in diverse clinical settings. Aiming to incorporate diverse skillset attained from clinical experiences, leadership roles, and ability to adapt to new situations in order to provide high-quality, culturally competent, and compassionate care to my patients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerical Service Associate
NYU Langone
10.2018 - Current
- Performs a variety of clerical tasks in an organized, efficient manner necessary for the orderly functioning of the unit.
- Handled high-volume calls, effectively addressing patient needs while maintaining professionalism.
- Effectively communicates with patient family and members of the health care team in a timely manner, as required. Accurately reports pertinent patient information to the nurse, manager or designee.
- Performs routine office equipment maintenance and contacts appropriate department to arrange for installation repair of related equipment.
- Page appropriate staff members that doctors request.
- Sets up transportation for patients being discharged.
- Walk blood cultures to the lab.
- Actively assists in maintaining a clean, safe, and therapeutic environment, including security of patient belongings. As assigned, ensures appropriate emergency equipment is present and operational.
- Participates in implementing the Hospital Emergency Incident Command System (HEICS) plan as required.
Inside Sales Manager
American Integrated Security Group
06.2017 - 10.2018
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Worked closely with other departments to promote products and marketing campaigns.
Education
Bachelor of Science - Nursing
SUNY Empire State College
Saratoga Springs, NY12.2025
Associate of Science - Nursing
Nassau Community College
Garden City, NY05.2024
Skills
- Patient Assessments
- Patient Monitoring
- Infection control standards
- Task Prioritization
- Medication Administration
- Direct Patient Care
- Privacy and confidentiality
- Critical Thinking
- Attention to Detail
- Proficient in Epic Electronic Medical Record
Certification
- Registered Nurse (RN): New York State Board of Nursing - July 24, 2024
- American Heart Association (AHA): Basic Life Support (BLS)
Clinical Rotations
Medical-Surgical - Plainview Hospital Fall 2022
Medical-Surgical & Psychiatric Nursing - Northshore Manhasset Hospital and Zucker Hillside Hospital Spring 2023
Medical-Surgical & Pediatrics - LIJ Valley Stream and Cohen's Children Hospital Fall 2023
Medical-Surgical & Maturnity - LIJ Valley Stream Spring 2024
Timeline
Clerical Service Associate
NYU Langone
10.2018 - Current
Inside Sales Manager
American Integrated Security Group
06.2017 - 10.2018
Bachelor of Science - Nursing
SUNY Empire State College
Associate of Science - Nursing
Nassau Community College