Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Accomplishments
Timeline
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Jenna San Martin

Jenna San Martin

Lutz

Summary

Dynamic professional with a passion for crafting exceptional experiences at Southern Hills Plantation Club. Expert in cocktail preparation and wine pairing, I excel in staff training and communication. Proven ability to enhance customer satisfaction and streamline operations, ensuring memorable events and a welcoming atmosphere for all guests.

Overview

13
13
years of professional experience

Work History

Bartender/ Mixologist /Sommelier

Southern Hills Plantation Club
06.2022 - Current
  • Job duties entail teaching classes to members on how to make craft cocktails off a carefully curated drink menu while teaching the history of different spirits.
  • Assisting in educating members on our wine selection and pairings as well as customer service and serving tables.

PCT/EKG technician

Oakhill Hospital
01.2018 - 06.2022
  • Patient care technician on a cardiac floor in a high traffic hospital.
  • Assisted with training staff on PCT job duties and efficiency techniques.
  • Worked on monitoring EKG rhythms to communicate with doctors the continued health of our patients.

CNA

Brooksville Healthcare Center and Rehab
08.2012 - 01.2018
  • Worked as a Certified Nursing Assistant to ensure optimal patient care in a rehabilitation setting.
  • Communicated with family members to create a trusting environment and trained multiple staff members on the job expectations of being a certified nursing assistant.

Education

Som level 2 -

International Sommelier Guild
Miami, Fl

A Bar Above Mixology

Healthcare including CNA, PCT and EKG certifications

Skills

  • Craft cocktail preparation
  • Staff training
  • Sales
  • Efficiency
  • Wine pairing knowledge
  • Event planning
  • Communication
  • Problem-solving
  • Menu development

References

Available upon request

Leadership Experience

Successfully trained multiple co workers on job expectations and company standards. Held multiple events in a class like setting educating people on product and product value.

Accomplishments

  • Orender Service award for going above and beyond to provide the very best customer service to members.
  • Employee of the Month

Timeline

Bartender/ Mixologist /Sommelier

Southern Hills Plantation Club
06.2022 - Current

PCT/EKG technician

Oakhill Hospital
01.2018 - 06.2022

CNA

Brooksville Healthcare Center and Rehab
08.2012 - 01.2018

Som level 2 -

International Sommelier Guild

A Bar Above Mixology

Healthcare including CNA, PCT and EKG certifications
Jenna San Martin