Jenna Scanlan Rutowski

Lead and manage a branch team to meet/exceed goals while ensuring compliance with all banking laws and regulations.

Coach, develop and train team members by utilizing effective communication through formal and in the moment feedback.

Leverage company resources and initiatives to help clients reach their financial goals in collaboration with wealth management and business banking.

Motivate team through recognition to provide an exceptional client experience.

Promote and encourage community involvement through use of volunteer hours and sponsorship of local events.

Managed a team of 15+ associates in a multi-million dollar a year luxury handbag and accessories retail location.

Utilized Salesforce as the primary Customer Relationship Tool to creating and maintaining sales partnerships with clients.

Held quarterly client events with a call list and private shopping hours.

Recruited, hired and trained permanent and seasonal employees. Coached to individual sales goals.