Jenna Selene De La Cruz Leyva
Huntington Park,CA
Summary
Exceptionally reliable, competent, and organized individual desirous of work in a medical practice, aiming to build on clinical skills while making use of clerical, administrative and communicative skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Childrens Hospital Los Angeles
09.2021 - 08.2024
- General duties include but are not limited to patient vitals intake that includes blood pressure reading, temperature,height, weight, respiration, pulse OX. Obtained Urine Dips and pregnancy tests.
- Administered injections as needed.
- Order medical supplies as needed
- Assisted for medical staff and doctors.
Patient Service Representative
Children’s Hospital Los Angeles
11.2015 - 09.2021
- Company Overview: Children’s Hospital Los Angeles CA
- General clerical duties
- Provided patient and families with registration and patient check in and check out procedures
- Answered phone calls, collected co-pays, scheduled next appointments,verified patient Appointments and answered patient questions and concerns
- Children’s Hospital Los Angeles CA
Customer Service Representative
Cerebral Palsy
02.2015 - 11.2015
- Company Overview: Cerebral Palsy- Sylmar CA
- Assisted patients with bathing, meal preparation and feeding
- Over saw room organization and neatness
- Provided comfort and friendship to patients as away of helping them get through the day
- Cerebral Palsy- Sylmar CA
Customer Service Representative
Fashion Gal
07.2013 - 06.2014
- Company Overview: Fashion Gal – Sylmar CA
- Assisted in re-stocking racks, assisted clients in locating items to be purchased
- Oversaw upkeeping and organizing of the store
- Opened and closed the store for the owner
- Fashion Gal – Sylmar CA
Customer Service Representative
J&C Mortgage
05.2012 - 06.2013
- Company Overview: J&C Mortgage, Northridge CA
- Answered multiple calls hourly to assist clients with questions they had
- Received pertinent documentation for loan agents and properly filed them
- Provided daily updates on status of files to both agents and clients
- J&C Mortgage, Northridge CA
Education
Medical Assistant Accredited Program -
American Career College
Los Angeles, CA05.2020
Saint Jude Nursing School
Panorama City, CA06.2014
High School Graduate -
06.2013
Skills
- Bilingual: English/Spanish
- Vital Signs
- Injections
- HIPAA Compliant
- Telephone Etiquette
- Team Player
- Customer Service
- Patient Education
- Filing/Charting
- Positive Outlook
- Microsoft Office
- Organized
- Good Typing
- Punctual
- Detail Orientated
- Appointment Scheduling
Training
BLS/CPR American Heart Association, 07/08/24
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant
Childrens Hospital Los Angeles
09.2021 - 08.2024
Patient Service Representative
Children’s Hospital Los Angeles
11.2015 - 09.2021
Customer Service Representative
Cerebral Palsy
02.2015 - 11.2015
Customer Service Representative
Fashion Gal
07.2013 - 06.2014
Customer Service Representative
J&C Mortgage
05.2012 - 06.2013
High School Graduate -
Medical Assistant Accredited Program -
American Career College
Saint Jude Nursing School
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