Jenna Shirk
Willard,OH
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
Work History
Cashier
Aldi
04.2023 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cone Artist
Sweet Smittys
04.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Participated in regular staff meetings to discuss improvements in workflow efficiency and overall customer experience.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Hospitality Aide
Crestwood Care Center
05.2021 - 01.2022
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
- Assisted patients in daily activities, promoting their independence and dignity.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Safely transported patients throughout the facility using proper transfer techniques and equipment.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Line Worker
LSC Communications
06.2021 - 07.2021
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Receptionist
Hairway 61
05.2020 - 07.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Willard High School
Willard, OH05.2022
Skills
- Customer Assistance
- Customer Service
- Conflict Resolution
- Cleaning and Sanitizing
- Telephone Etiquette
- Customer Relations
- Cash Handling and Management
Timeline
Cashier
Aldi
04.2023 - 06.2023
Cone Artist
Sweet Smittys
04.2022 - 08.2022
Line Worker
LSC Communications
06.2021 - 07.2021
Hospitality Aide
Crestwood Care Center
05.2021 - 01.2022
Receptionist
Hairway 61
05.2020 - 07.2020
Willard High School