Jenna Singh
Chicago,IL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
San Jose's Original Mexican Restaurant
04.2023 - 02.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Ice Cream Server
Bruster's Real Ice Cream
04.2022 - 01.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
Bachelor of Arts - Criminal Justice
Loyola University Chicago
Chicago, IL05-2028
High School Diploma -
Windermere High School
Orlando, FL05-2024
Skills
- Strong multitasking
- Greeting guests
- POS system operations
- Service prioritization
- Professional Attitude
- Guest satisfaction
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Restaurant Hostess
San Jose's Original Mexican Restaurant
04.2023 - 02.2024
Ice Cream Server
Bruster's Real Ice Cream
04.2022 - 01.2023
Bachelor of Arts - Criminal Justice
Loyola University Chicago
High School Diploma -
Windermere High School
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