Jenna Singh
Chicago,IL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
San Jose's Original Mexican Restaurant
04.2023 - 02.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Ice Cream Server
Bruster's Real Ice Cream
04.2022 - 01.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Education
Bachelor of Arts - Criminal Justice
Loyola University Chicago
Chicago, IL05-2028
High School Diploma -
Windermere High School
Orlando, FL05-2024
Skills
- Strong multitasking
- Greeting guests
- POS system operations
- Service prioritization
- Professional Attitude
- Guest satisfaction
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Restaurant Hostess
San Jose's Original Mexican Restaurant
04.2023 - 02.2024
Ice Cream Server
Bruster's Real Ice Cream
04.2022 - 01.2023
Bachelor of Arts - Criminal Justice
Loyola University Chicago
High School Diploma -
Windermere High School
Similar Profiles
Kelsey HoagKelsey Hoag
Bartender/Server at San Jose's Original Mexican RestaurantBartender/Server at San Jose's Original Mexican Restaurant
Teresa LunaTeresa Luna
Server/Bartender at San Jose's Original Mexican RestaurantServer/Bartender at San Jose's Original Mexican Restaurant
EBERARDO GUERREROEBERARDO GUERRERO
Associate at Larry's Original Mexican RestaurantAssociate at Larry's Original Mexican Restaurant
LaToyia DavidsonLaToyia Davidson
Brand Marketing Communications Consultant at LucyBell Brands, LLCBrand Marketing Communications Consultant at LucyBell Brands, LLC
Benjamin GroeperBenjamin Groeper
Account Manager at EJOT ATF, LPAccount Manager at EJOT ATF, LP