Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Siqueira

Chesterton,IN

Summary

Senior executive with proven track record in driving growth and operational excellence. Adept at strategic planning, project management, and leveraging data to inform decisions. Strong focus on fostering team collaboration and adapting to changing business needs. Highly skilled in leadership, communication, and delivering impactful results.

Overview

12
12
years of professional experience

Work History

Sr. Director, Account Management

Epsilon
04.2023 - Current
  • Provide strategic leadership and operational oversight across multiple Epsilon accounts within the Retail & Automotive verticals, ensuring delivery of high-impact marketing solutions and measurable client value.
  • Foster cross-functional teamwork that contributes to meeting a $234MM annual revenue target.
  • Lead, mentor, and grow a high-performing team of Account Managers, fostering talent development, accountability, and client-centric thinking.
  • Drive departmental initiatives to streamline internal processes, enhance cross-functional collaboration, and improve operational efficiencies across staffing, workflow, and delivery.
  • Partner with executive stakeholders to align team goals with broader business objectives, proactively identifying opportunities to expand client relationships and drive revenue growth.
  • Champion continuous improvement across account operations, leveraging data-driven insights to optimize team performance and service delivery.

Director, Account Management

Epsilon
10.2019 - 04.2023
    • Lead and developed a team of Account Management professionals overseeing a portfolio of Epsilon clients within the Retail & Automotive verticals, providing strategic direction, team coaching, and operational oversight.
    • Drove cross-team collaboration to achieve a $103MM annual revenue target.
    • Ensured delivery of exceptional client service through strong relationship management, effective project execution, and consistent adherence to campaign best practices that maximize revenue performance.
    • Drove accountability for flawless end-to-end campaign execution across all accounts, aligning team outputs with client objectives and organizational KPIs.
    • Collaborated closely with cross-functional leaders in Strategy, Media, Analytics, and Product to drive integrated campaign success and unlock client growth opportunities.
    • Contributed to department-level initiatives focused on improving operational efficiency, standardizing best practices, and strengthening team-wide performance.

Account Director, Account Management

Epsilon
04.2018 - 10.2019
    • Provided strategic oversight and direction for a portfolio of Epsilon accounts, ensuring alignment between client goals and campaign execution across channels.
    • Partnered with cross-functional teams to deliver on a $50MM+ annual revenue target.
    • Managed team of varying levels of Account Managers, supporting their professional growth and guiding day-to-day execution through effective mentorship and leadership.
    • Drove excellence in account service by ensuring strong client relationships, effective project management, and flawless execution of data-driven marketing campaigns.
    • Accountable for maintaining and growing client revenue, identifying upsell opportunities, and supporting client retention and expansion strategies.

Senior Account Manager

Epsilon
04.2016 - 04.2018
  • Managed a portfolio of client accounts, delivering strategic recommendations to achieve business objectives within the paid programmatic space.
  • Provided exceptional client service while building and maintaining trusted relationships.
  • Oversaw execution of client programs and ensured successful delivery of initiatives.
  • Anticipated client needs and identified opportunities for growth through proactive strategic thinking.
  • Mentored and guided junior account team members on shared accounts.

Account Manager

Epsilon
09.2013 - 04.2016
  • Managed assigned client accounts, ensuring program execution and achievement of business objectives within the paid programmatic space.
  • Delivered exceptional client service and built strong, lasting relationships.
  • Monitored campaigns to identify opportunities for revenue growth and performance optimization.

Education

Bachelor of Arts - Journalism

Indiana University
Bloomington
05-2009

Skills

  • Inclusive Leadership
  • Cross-Functional Project Management
  • Analytical Problem Solving
  • Process Improvement & Optimization

Timeline

Sr. Director, Account Management

Epsilon
04.2023 - Current

Director, Account Management

Epsilon
10.2019 - 04.2023

Account Director, Account Management

Epsilon
04.2018 - 10.2019

Senior Account Manager

Epsilon
04.2016 - 04.2018

Account Manager

Epsilon
09.2013 - 04.2016

Bachelor of Arts - Journalism

Indiana University

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