Jenna Smith
Wheeling
Summary
Ambitious and proactive individual with a solid background in business and a passion for leadership. Equipped with many years of experience in several different job fields that will aid in the success of tasks within the position, with a focus on improving team performance and delivering exceptional results. Adept at mentoring and developing talent, managing complex projects, and navigating challenges. Seeking to leverage skills and enthusiasm in a corporate position to drive success and contribute to a company's vision.
Overview
6
6
years of professional experience
Work History
Cashier
Elm Grove Subs
07.2019 - 07.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Barista
Starbucks
07.2020 - 02.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
To Go Specialist
Longhorn Steakhouse
01.2023 - 05.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveyed menu options over the telephone, and accurately estimated the time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
Ice Cream Server
Cold Stone
08.2023 - 02.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Teacher
Noah's Ark Childcare and Learning
05.2023 - Current
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
MBA - Management
West Liberty University
West Liberty, WV05-2026
Bachelor of Science - Business Administration
West Liberty University
West Liberty, WV05.2024
High School Diploma -
Wheeling Park High School
Wheeling, WV05.2021
Skills
- Critical Thinking
- Group and individual instruction
- Learning Strategies
- Patience and Empathy
- Work Ethics and Integrity
- Time management skills
- Reliability and punctuality
- Team Player
- Cash Handling
EXTRAS
- Filled stockings and rang bells for the Salvation Army
- Volunteered at Soup Kitchen
- Wrote Valentine’s for Veterans
- Planted flowers for the Wildlife League
Timeline
Ice Cream Server
Cold Stone
08.2023 - 02.2024
Teacher
Noah's Ark Childcare and Learning
05.2023 - Current
To Go Specialist
Longhorn Steakhouse
01.2023 - 05.2023
Barista
Starbucks
07.2020 - 02.2021
Cashier
Elm Grove Subs
07.2019 - 07.2020
MBA - Management
West Liberty University
Bachelor of Science - Business Administration
West Liberty University
High School Diploma -
Wheeling Park High School
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