Jenna Stewart
Fort Collins,CO
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Experienced and dependable general worker skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Passionate, spirited and trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow organizations. Dedicated to food safety, customer service best practices and quality food service.
Overview
6
6
years of professional experience
Work History
Cashier, Apparel Associate, Bakery Associate
Walmart
Fort Collins , Colorado
11.2020 - Current
- Offered customers carry-out service at completion of transaction.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Used suggestive selling techniques to promote add-on sales.
- Maintained work area and kept cash drawer organized.
- Ensured compliance with all safety regulations within the store environment.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Assisted with store displays and window dressing as needed.
- Monitored expiration dates of perishable items to ensure freshness.
- Faced products on shelves and displays to meet company policies.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Drive-Thru Cashier
Carl’s Jr
Cheyenne, Wyoming
07.2020 - 10.2020
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Greeted customers, took orders, and provided product information.
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Checked headsets and replaced batteries prior to rush periods to maintain readiness.
- Followed store policies and procedures in regards to cleaning and sanitizing.
- Ensured compliance with all health regulations related to food handling practices.
- Assisted with the maintenance of store cleanliness including sweeping and mopping floors, wiping down counters, taking out trash and cleaning restrooms.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Cart Attendant Cashier
Brookshire's Grocery
Bossier City, Louisiana
08.2018 - 10.2019
- Kept entrances clean of debris or clutter and cleaned up spills throughout store.
- Assisted in the opening and closing procedures of the facility, including securing carts, and completing chores such as taking out trash and cleaning the facilities.
- Greeted customers and answered questions about merchandise, services, and store policies.
- Performed bagging operations for purchases according to company standards.
- Gathered carts from parking lot and inside store for customer use.
- Collaborated with store or course staff to ensure smooth operation and customer satisfaction.
- Provided assistance with loading purchased items into customer vehicles.
- Operated cash register to process customer payments accurately and efficiently.
Education
High School Diploma -
Parkway High School
Bossier City, Louisiana06-2020
Serve Safe Management -
School For Technology And Innovated Learning
Bossier City, Louisiana06-2020
Skills
- Drawer balancing
- Product restocking
- Liquor regulations and compliance
- Training and onboarding
- Team collaboration
- Time management skills
- Customer service
- Baking techniques
- Food presentation
- Garnishing techniques
- Workstation maintenance
- Recipe creation
- Sanitation procedures
- Serving food
- Cooking equipment operations
- Menu development
Timeline
Cashier, Apparel Associate, Bakery Associate
Walmart
11.2020 - Current
Drive-Thru Cashier
Carl’s Jr
07.2020 - 10.2020
Cart Attendant Cashier
Brookshire's Grocery
08.2018 - 10.2019
High School Diploma -
Parkway High School
Serve Safe Management -
School For Technology And Innovated Learning