Jenna Strickland

· Assisting in coordination with resources such as Mental/ Behavioral Health facilities and their intake process

· Learning the intake process for multiple behavioral health programs, along with other recovery support programs.

· Reaching out to different facilities to build better relationships in order to make the transfer, or referral process smoother for staff.

· Helping clients understand the medication they receive by finding reliable resources and information provided by the doctors and pharmacy and the proper way of communication with pharmacy and doctor

· Teaching clients, staff and public about the benefits Medication Assisted Treatment

· Provide education on Narcan and harm reduction

· Assist in the process to obtain medication, including Medication Assisted Treatment in urgency, basic needs and essentials for everyday living.

· Assist and support in finding recovery support groups, spiritual support groups, cognitive support groups.

Provide support and encouragement with the ability to find fun and enjoyment with recovery

· Obtaining Identification such as birth certificate (In and out of state), social security card, driver’s license/ ID.

· Assist in signing up for Medicaid, signing up for food stamps, and other beneficial resources.

· Providing support and assistance in court setting, and connecting with resources that assist with those previously incarcerated.

· Maintained HIPAA compliance across all patient data-handling, systems and training

· Ensured that all information related to individuals was kept strictly confidential and private.

· Created relationships with businesses, community leaders, federal and state probation and parole and citizens through events to promote recovery.

· Facilitated weekly group sessions focused on various issues to help groups and individuals.

· Providing Peer Support and utilizing lived experience with substance use and mental health

· Provide empathetic encouragement while maintaining boundary setting.

· Helping clients obtain the correct support for after care in the location they will be moving to after the program.

· Participated in Morale Committee and in Cultural Competency Committee.

· Assisting in support for finding direction to needed locations (Work, doctors’ appointments, etc.) either physically showing and assisting in the correct direction, or assisting in explaining the Kansas City Metro

· Assist and support in organization of steps needed to achieve the goals set.

· Continued training and education yearly.

· Knowledge of VA housing process.

· Knowledge on multiple billing systems

· Train individuals with lived experience of behavioral health that are pursuing their CPS credential.

· Providing the knowledge and education and application for each session, some examples such as: Stages of Change, Applicable Tools, Harm Reduction, Ethics, and many other subjects.

· Provide encouragement in the ability to utilize the lived experience of behavioral health to support the peers that will be utilizing the services of those obtaining the credential.

Training Certified Peer Specialist on proper documentation with interaction with their peers for billable services.

Training First Responders on Narcan and Harm reduction during the fiscal year for the grant in 2023 while implementing the need for compassion from first responders and utilizing lived experience of recovery victory.

· Provided recovery support with lived experience in substance use and mental health

· Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized peer support.

· Provided support in obtaining the goals for the recovery sought by the individuals such as spiritual, 12 steps, cognitive support groups

· Assisted in education on the effects of substances

· Assisted in education on Medication Assisted Treatment

· Advocation for those that I worked with between them and their clinical team

· Maintained HIPAA compliance across all patient data-handling, systems and training.

· Ensured that all information related to individuals was kept strictly confidential and private.

· Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.

· Facilitated weekly group sessions focused on various issues to help groups and individuals.

· Continued educated trainings over topics such as Suicide prevention, CPR, Trauma Informed Care, Crisis Intervention

· Encouraged and assisted in learning skills and activities to obtain self care as a part of recovery

· Assisted with reliable transportation with motivation and encouragement when transitioning from residential inpatient for substance use to transitional living

· Provided safe and reliable transportation to individuals for support meetings, outpatient groups, inpatient intake arrival and appointments.

· Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.

· Created relationships with businesses, community leaders and citizens through events to promote recovery

· Attended treatment meetings to outline and review plans

· Referred clients to partner agencies for additional services.

· Referred families to food banks, financial assistance programs, employment and training support and health services.

· Managed clients at any given time with skill and mentorship

· Explained program offerings and requirements to clients and answered related questions.

· Collaborated with team members to identify and accomplish agency objectives.