Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Svitak

Omaha,NE

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Cheer Athletics
08.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Monitored office supplies by checking inventory and placing orders.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.

Owner

home Daycare
07.2017 - Current
  • Provided care and created a safe environment for infants daily while further enhancing their developmental skills
  • Developed age-appropriate curriculum for infants and encouraged them to achieve their milestones
  • Established and developed strong family partnerships that revolved around trust and open communication
  • Collaborated with parents to create effective and attainable goals for their child
  • Created fundamental experiences for children further develop their cognitive and language skills
  • I invoiced parents their statements.
  • Managed day-to-day business operations.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Cared for children ages Age to Age in nurturing and age-appropriate way.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Consulted with families to discuss activities and behaviors of each child.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Kept all patient information secure and confidential.
  • Executed billing tasks and recorded information in company databases.

KinderCare Learning Center
08.2019 - 12.2020
  • Provided care and created a safe environment for infants daily while further enhancing their developmental skills
  • Developed age-appropriate curriculum for infants and encouraged them to achieve their milestones
  • Established and developed strong family partnerships that revolved around trust and open communication
  • Collaborated with parents to create effective and attainable goals for their child
  • Created fundamental experiences for children further develop their cognitive and language skills
  • I assisted other co-workers with their curriculum and classroom boards
  • I assisted our director with family tours
  • I assisted with opening and closing the building
  • I assisted with kitchen duties when needed
  • I was able help prep meals and prepare meals.

Lead Toddler Teacher/All Ages Float

Cathedral Daycare
08.2016 - 07.2017
  • Provided care and created a safe environment for infants daily while further enhancing their developmental skills
  • Developed age-appropriate curriculum for infants and encouraged them to achieve their milestones
  • Established and developed strong family partnerships that revolved around trust and open communication
  • Collaborated with parents to create effective and attainable goals for their child
  • Created fundamental experiences for children further develop their cognitive and language skills.

Lead

Platte Valley Children
01.2016 - 08.2016
  • S Academy, 3-Year-Old Teacher
  • Provided care and created a safe environment for infants daily while further enhancing their developmental skills
  • Developed age-appropriate curriculum for infants and encouraged them to achieve their milestones
  • Established and developed strong family partnerships that revolved around trust and open communication
  • Collaborated with parents to create effective and attainable goals for their child
  • Created fundamental experiences for children further develop their cognitive and language skills.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Maintained and fostered positive and constructive interactions with staff, families and children.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Communicated with parents and other staff about student progress.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Coordinated schedules of activities, events and field trips.

Education

Associate - Early Childhood Education

Rasmussen College
12.2021

Skills

  • Kitchen Scheduling
  • Standardized Recipes
  • Equipment Maintenance
  • Room Preparation
  • Order Delivery Practices
  • Inspection and Observation
  • Safe Food Handling
  • Portion Sizes
  • Shipment Preparation
  • Employee Scheduling
  • Menu Planning
  • Food Item Purchasing
  • Food Preparation and Safety
  • Customer Service
  • Attention to Detail
  • Inventory Coordination
  • Health Code Compliance
  • Multitasking and Organization
  • Budget Management
  • First Aid Knowledge
  • Team Leadership
  • Staff Training
  • Calm and Pleasant Demeanor

Certification

Child Development Associates- Infants CPR Certified Safe Sleep Car seat Safety

Timeline

Front Desk Receptionist

Cheer Athletics
08.2022 - Current

KinderCare Learning Center
08.2019 - 12.2020

Owner

home Daycare
07.2017 - Current

Lead Toddler Teacher/All Ages Float

Cathedral Daycare
08.2016 - 07.2017

Lead

Platte Valley Children
01.2016 - 08.2016

Associate - Early Childhood Education

Rasmussen College

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Jenna Svitak