Driven and meticulous, with a proven track record at Storm Smart Industries, I excel in precision measuring and effective communication. Demonstrated ability to enhance team collaboration and customer satisfaction through exceptional service and quality workmanship, achieving a positive customer feedback rate. Skilled in both shutter assembly and fostering positive client interactions.
•Greeting Guests: Welcome guests as they arrive, making them feel comfortable and valued.
•Managing Reservations: Handle phone and online reservations, ensuring efficient seating arrangements.
•Seating Guests: Escort guests to their tables, presenting menus and informing them of any specials.
•Coordinating with Staff: Communicate with servers and kitchen staff to ensure smooth service and timely table turnover.
•Handling Inquiries: Answer questions about the menu, restaurant policies, and any special events.
• Maintaining Cleanliness: Ensure the entrance, waiting area, and hostess station are tidy and presentable.
•Managing Waitlists: Keep track of waiting guests and provide accurate wait time estimates.
• Providing Excellent Customer Service: Address any guest concerns or complaints promptly and professionally.