Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Thomas

Bedford,USA

Summary

Dynamic Warehouse Coordinator with extensive experience at Giant Eagle, excelling in inventory management and shipping coordination. Proven track record in enhancing operational efficiency and ensuring safety compliance. Skilled in training and development, with a strong attention to detail that consistently drives accurate order fulfillment and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Warehouse Coordinator

Giant eagle/ American Seaway Foods
Bedford Heights, Ohio
09.2024 - Current
  • Coordinated inventory management and ensured accurate stock levels in warehouse.
  • Organized shipments and scheduled deliveries to maintain operational flow.
  • Monitored warehouse safety protocols and ensured compliance with regulations.
  • Assisted in training new staff on equipment operation and safety procedures.
  • Utilized inventory management systems to track product locations and availability.
  • Implemented efficient storage solutions to optimize warehouse space utilization.
  • Managed daily operations of the warehouse including receiving, storing, sorting and dispatching goods.
  • Monitored order fulfillment processes to ensure accuracy and timeliness of deliveries.
  • Created spreadsheets, invoices and estimates with company SAP software to keep paperwork current and complete.
  • Operated material handling equipment to transport product to shipping locations or delivery platforms.
  • Documented actions by completing forms, reports, logs and records.
  • Identified potential issues that could lead to delays or errors in shipment processing and took corrective measures accordingly.
  • Coordinated with transportation companies for timely pickup and delivery of goods from and to designated locations.
  • Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
  • Led warehouse improvement initiatives to advance operational efficiencies.

Order Selector

Giant eagle/American seaway foods
Bedford Heights, Ohio
07.2024 - 09.2025
  • Selected and organized products accurately for timely order fulfillment.
  • Operated warehouse equipment to transport items efficiently within the facility.
  • Maintained cleanliness and organization of work area to promote safety.
  • Operated forklifts and pallet jacks to transport materials safely.
  • Assisted in training new order pickers on standard operating procedures.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Confirmed items picked for orders by keying codes into system.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Limited damage to products and orders by using care when choosing items.

Insurance Specialist

Transact Insurance Solutions
Fort Myers, FL
07.2022 - 07.2024
  • Processed insurance claims efficiently using company software.
  • Reviewed policy documents for accuracy and compliance with regulations.
  • Assisted clients with inquiries about coverage options and benefits.
  • Communicated with underwriters to clarify policy details and requirements.
  • Maintained up-to-date records of customer interactions in the database.
  • Collaborated with team members to streamline claim processing procedures.
  • Educated clients on insurance products and services available to them.
  • Resolved discrepancies in claims through effective problem-solving techniques.
  • Reviewed insurance policies to ensure compliance with existing regulations.
  • Provided guidance to customers regarding available insurance plans and their benefits and limitations.

Airline Agent

LSG Sky Chef/ Airline Caterer
Fort Myers, FL
11.2021 - 07.2022
  • Executed airline catering services for inbound domestic flights.
  • Ensured compliance with safety and hygiene standards during food preparation.
  • Communicated effectively with airline representatives regarding catering requirements.
  • Ensured safe and compliant working environment.
  • Presented uniform maintained to the highest standards.
  • Followed security protocols to enhance safety and deter suspicious activities.
  • Guided assigned vehicles to and from aircraft efficiently.
  • Performed recurring lifting tasks, consistently handling minimum weight of 40 lbs.

Cashier / online grocery

Walmart
11.2018 - 11.2021
  • Ensured proper scanning of merchandise by customers using self-checkout systems.
  • Maintained a clean and professional working environment.
  • Restocked returned merchandise to optimize inventory levels.
  • Answered customer inquiries regarding store products and services.
  • Prepared customer orders efficiently, adhering to established standards.
  • Accurately delivered prepared orders to customers in a timely manner.
  • Verified customer identity professionally to enhance security measures.
  • Assured customer satisfaction through attentive service and problem resolution.

Crew Member

Wendy's
02.2018 - 12.2020
  • Prepared customer meals according to specifications.
  • Prepared and assembled food orders efficiently for customer service.
  • Maintained cleanliness and organization in dining and kitchen areas.
  • Operated kitchen equipment safely while adhering to health standards.
  • Assisted team members during busy shifts to ensure smooth operations.
  • Engaged with customers, taking orders and providing friendly service.
  • Stocked inventory and restocked supplies to meet demand throughout the day.
  • Followed procedures for food safety and sanitation practices consistently.
  • Accurately received and processed customer orders.
  • Managed cash register operations efficiently.
  • Conducted proofing of assigned cash register at shift's end.

Education

High school Diploma -

Twinsburg Highschool
Twinsburg, Ohio
05.2020

Skills

  • Inventory management
  • Inventory tracking
  • Shipping coordination
  • Safety compliance
  • Equipment operation
  • Order fulfillment
  • Point of sale systems
  • Team collaboration
  • Time management
  • Attention to detail
  • Training and development
  • Money handling
  • Upselling techniques
  • Reliability and punctuality

Timeline

Warehouse Coordinator

Giant eagle/ American Seaway Foods
09.2024 - Current

Order Selector

Giant eagle/American seaway foods
07.2024 - 09.2025

Insurance Specialist

Transact Insurance Solutions
07.2022 - 07.2024

Airline Agent

LSG Sky Chef/ Airline Caterer
11.2021 - 07.2022

Cashier / online grocery

Walmart
11.2018 - 11.2021

Crew Member

Wendy's
02.2018 - 12.2020

High school Diploma -

Twinsburg Highschool

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