Summary
Overview
Work History
Education
Skills
Internship Research
Extracurricular Activities
Timeline
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Jenna Timmerman

Boone,North Carolina

Summary

Goal-oriented determined graduate, with a degree in healthcare management. Adaptive, passionate, and driven for the outcome of improving healthcare outcomes and encouraging positive change. Eager to learn and contribute to a healthcare organization while growing personal skills to help make a meaningful impact.

Overview

4
4
years of professional experience

Work History

Assistant Manager/Keyholde

Shoe Dept. Encore
01.2023 - 05.2024
  • Expected to provide quality customer service, keep track of shipments and new orders, handle money (deposits), provide insight to sales associated when needed, maintain inventory upholding a positive environment and unload weekly deliveries
  • Assisted in raising store numbers (money made) at a district level - ranked as top 10% list on the weekly company newsletter
  • Assisted in taking our mismates from 2.7% to 0.94%.

Head Fudge Maker/ Sales Associate

Southport Market
05.2020 - 08.2023
  • Responsible for weekly fudge production, creating inventory lists for kitchen materials, providing quality customer service to tourists, restocking inventory, and being given opportunities to brainstorm ideas for the store
  • Trained new staff constantly
  • In charge of all fudge making operations
  • Worked there on day one when opened and assisted/followed through when changes and new ideas were incorporated to the store.

Education

Bachelor of Science - Healthcare Management -

Appalachian State University
Boone, NC
05.2024

Skills

Proficient in Spanish

  • Enrolled in online courses for medical Spanish terminology to be CCHI eligible (interpreting)
  • Spanish immersion kindergarten-fourth grade

Organized, adaptable, and good communicator

Typing, customer service, and team settings

Internship Research

UNC Craniofacial Center, Chapel Hill, NC, 

Trained in EPIC- use/management of the EPIC record., 

Clinical/Administrative Intern | 05/10/23 - 07/31/23 

Scheduling patients start to finish (from calling to schedule to checking them in on their appointment day), Observing the intake process, Developing interpersonal skills with speaking to parents and patients, Ensuring clinical operations (patient flow), as well as charting and reconciling insurance information, Succeeded in scheduling patients 3 months out while scheduling for 7 different providers (internship goal)

UNC Craniofacial Center, Chapel Hill, NC, 

Virtual Research Assistant | 08/01/23 - 12/31/24

Virtual research assistant alongside a UNC medical student and manager of the UNC Craniofacial Center. Tasked with researching data/articles as well as giving personal feedback from my time as an intern. Used for a research article that has been submitted for publishing. Researching data/articles, as well as giving personal feedback from my time as an intern. First exposure to research with the goal to expand knowledge

Extracurricular Activities

Future Healthcare Executives Club (FHE) | Appalachian State University

Site visits, volunteer opportunities, weekly speakers from healthcare professionals

Timeline

Assistant Manager/Keyholde

Shoe Dept. Encore
01.2023 - 05.2024

Head Fudge Maker/ Sales Associate

Southport Market
05.2020 - 08.2023

Bachelor of Science - Healthcare Management -

Appalachian State University
Jenna Timmerman