Jenna Turner
Hollywood,FL
Summary
Administrative professional with productive work methods and an outgoing personality. Able to establish and build trusted relationships while coordinating information in support of organizational goals. Experience reflects enthusiastic representation, and an ability to increase client relations and oversight. Offer commitment and longevity, along with exemplary procedural organization, business knowledge, leadership skills, and a great deal of initiative. Seeking to apply my expertise in customer service, document development, organizational skills, and a solid educational foundation in an administrative position.
Overview
7
7
years of professional experience
Work History
Auditor
RAS LaVrar
Plantation, FL
10.2023 - Current
- Performed regular reviews of the company's operations for compliance with laws and regulations.
- Performed audits of operational and financial areas to check compliance.
- Developed strategies to assess operational efficiency and effectiveness across all departments.
- Reviewed company financial statements for accuracy, completeness, and compliance with legal and regulatory requirements.
- Maintained open communication with external auditors regarding coordination of audits.
- Analyzed balance sheets for mistakes and inaccuracies.
- Conducted audits on internal controls and developed reports on findings.
- Reduced audit fees by bringing audit processes in-house.
- Ensured timely completion of all assigned tasks within set deadlines.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Collaborated with external partners to complete audits.
Administrator
Med Miami Home Health Agency
03.2021 - Current
- Ensured compliance with OSHA standards and infection control protocols.
- Facilitated communication among clients, family members, healthcare team and medical institutions.
- Coordinated weekly schedules and organized conferences to maintain smooth workflow.
- Conducted interviews and managed the hiring process for potential staff members, maintaining high standards of selection.
- Generated leads to expand our clientele.
- Developed and maintained weekly schedules for all staff members.
- Assisted with weekly payroll processing as needed.
- Developed comprehensive training guides for staff, enhancing overall productivity and efficiency.
Dispatch Trainee
Broward Sheriff's Office
01.2021 - 03.2021
Bookstore Clerk • Clerical Support Specialist
Miami Dade Public Schools
03.2019 - 06.2020
- Protected company assets by adhering to loss prevention standards and acting with integrity.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
- Resolved customer complaints with empathy and professionalism, ensuring customer satisfaction.
- Processed customer payments quickly and returned exact change and receipts.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Conducted monthly inventory on over 400 books with 100% accuracy.
Authorizer/Lead Cashier
Discovery Clothing Company
06.2018 - 03.2018
Education
Paralegal Certificate -
Center for Advanced Legal Studies
Houston, TX05.2023
Associate in Science - Criminal Justice
Broward College
Davie, FL12.2020
Skills
- Office peripheral devices
- Typing
- Office Management
- Organization
- Planning
- Calendaring
- Conflict resolution
- Customer service
- Client relations
- Restructure skills
- Court documentation
- Document preparation
- Microsoft Certified
- PowerPoint Certified
- Excel experience
- Time management
- Attention to detail
- Compliance standards
- Quality assurance
- Internal auditing
- Data analytics
- Client relationship management
Timeline
Auditor
RAS LaVrar
10.2023 - Current
Administrator
Med Miami Home Health Agency
03.2021 - Current
Dispatch Trainee
Broward Sheriff's Office
01.2021 - 03.2021
Bookstore Clerk • Clerical Support Specialist
Miami Dade Public Schools
03.2019 - 06.2020
Authorizer/Lead Cashier
Discovery Clothing Company
06.2018 - 03.2018
Paralegal Certificate -
Center for Advanced Legal Studies
Associate in Science - Criminal Justice
Broward College
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