Jenna Varner
Inman,SC
Summary
Dynamic professional with a proven track record at Boiling Springs High School, enhancing student learning and fostering social skills development. Excelled in customer service roles, demonstrating product knowledge and proficiency in Microsoft Office. Skilled in creating educational opportunities and driving retail sales, adept at both team collaboration and individual achievement.
Overview
4
4
years of professional experience
Work History
Assistant Special Education Teacher
Boiling Springs High School
04.2024 - Current
- Promoted social skills development among students through guided group activities and conflict resolution techniques.
- Enhanced student learning by implementing individualized education plans tailored to each student''s unique needs.
- Developed strong relationships with students, allowing trust and open communication for improved learning experiences.
- Provided ongoing support during inclusive classroom settings, enabling all students to participate fully in class activities and discussions.
Retail Sales Associate/Customer Service Representative
Kapasi Glass Mart
10.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Customer Service Representative
Pelicans Snowballs
05.2021 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained up-to-date knowledge of product and service changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Tumbling Coach
Starmakers Dance Company
05.2020 - 08.2020
- Worked with parents to address issues with participant behavior in program.
- Adapted lessons to age, size and skill level of gymnast.
- Remained mentally focused despite potential distractions that arose.
- Prepared gym with necessary equipment to support gymnastic activities.
Education
Bachelor of Science - Business Administration
Erskine College
Due West, SC05.2023
Skills
- Customer Assistance
- Educational Opportunities
- Retail Sales
- Proficient in Excel/Spreadsheet
- Computer Proficiency and Microsoft Office
- Product Knowledge
- Classroom Organization
- Positive Reinforcement
- Confidentiality and Ethics
- Understanding Diversity
- Patience and Empathy
Timeline
Assistant Special Education Teacher
Boiling Springs High School
04.2024 - Current
Retail Sales Associate/Customer Service Representative
Kapasi Glass Mart
10.2023 - 04.2024
Customer Service Representative
Pelicans Snowballs
05.2021 - 08.2022
Tumbling Coach
Starmakers Dance Company
05.2020 - 08.2020
Bachelor of Science - Business Administration
Erskine College
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