Jenna Velez
Summary
Detail-oriented Veterinary Technician with 2 years of field experience. Recognized for quick-learning skills in fast-paced environments and dedication to excellence in patient care, customer service, and a commitment to animal science education and technology.
Overview
7
7
years of professional experience
Work History
Veterinary Technician
Animal Clinic Of Westtown Village
07.2021 - Current
- Assisted the doctor during surgeries, euthanasia, and exams using veterinary restraint techniques to ensure the safety of all
- Disinfected and stocked all areas of the hospital daily
- Administered treatments to patients including post-operative medications and routine immunizations
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave
- Facilitated receptionist training and client communication/education as well as opening and closing duties
- Prepared patients for surgery, placed IV catheters, intubated, and monitored anesthesia
- Drafted itemized estimates of sedated procedures for clients
- Dental prophylactic scaling/polishing, positioning for radiographs, operation of lab equipment and lab result interpretation, pharmacy proficiency, appointment scheduling
Shift Supervisor
CVS Pharmacy
08.2018 - 07.2021
- Trained new employees and delegated daily/weekly tasks and responsibilities.
- Expertise in cosmetics and thorough knowledge of inventory and stock throughout the district
- Responsible for opening and closing procedures and obtained basic pharmacy technician training.
- Optimized store for maximum organization, cleanliness, and aesthetic integrity.
- Checked in patients at our COVID-19 vaccine clinic and supervised post-vaccination wait times and wellness
- Oversaw operations in the pharmacy, photo services, cash maintenance, aisle resets, staff payroll, third party vendors, shipments, and direct communication with customers to provide excellent service.
Management Team Lead
Teavana
04.2017 - 01.2018
- Trained new employees on store operations and company culture
- Oversaw store efficiency, morale, productivity, and customer service
- Responsible for opening and closing procedures and overnight store resets
- Effectively communicated with corporate on store activities and progress
- Strong foundation in customer service, cashier skills, and cleaning duties
Education
Associate of Science - Veterinary Technician
Penn Foster Career School
Online05.2025
Bachelor of Arts - Criminology And Sociology
Cabrini University
Wayne, PA12.2020
Skills
- Inhalant Anesthesia Administration and Monitoring
- Taking Patient Medical History
- Administration of medications, vaccinations, injectable treatments (SQ, IM, IV)
- Exam room and surgery room assistance
- Dental prophylaxis
- Preparing surgical instrument packs and drapes
- Administrative duties and client communication
- Animal restraint and radiograph positioning
- Lab equipment operation and lab result interpretation
- Blood draw and placement of IV catheters
Timeline
Veterinary Technician
Animal Clinic Of Westtown Village
07.2021 - Current
Shift Supervisor
CVS Pharmacy
08.2018 - 07.2021
Management Team Lead
Teavana
04.2017 - 01.2018
Associate of Science - Veterinary Technician
Penn Foster Career School
Bachelor of Arts - Criminology And Sociology
Cabrini University
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