Jenna Vrabel
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Mercedes Benz of Laguna Niguel
Laguna Niguel, CA
01.2024 - Current
- Managed the coordination and organization of filing systems for both physical and electronic documents, guaranteeing utmost accuracy and confidentiality.
- Delivered exceptional visitor support through professional greetings, timely responses to inquiries, and efficient guidance towards designated personnel.
- Maintained organized handling of sensitive information per established protocol.
- Ensured accuracy and organization of customer contact information within database systems.
Patient Care Coordinator
Progeny Psychiatric Group
08.2023 - 12.2023
- Handled various administrative responsibilities like filing paperwork, answering telephone inquiries, and managing appointment schedules.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Maintained organized patient appointment system, optimizing scheduling efficiency.
- Addressed and resolved patient concerns and complaints in a timely and empathetic manner.
Cashier/Server
Oc Pizza
06.2021 - 08.2023
- Handle multiple tasks simultaneously, such as assisting customers, answering phone calls, and maintaining a clean and organized restaurant
- Suggest additional products or services to customers, increasing sales and enhancing the customer experience
- Provide excellent customer service by greeting customers, answering their questions, and resolving any issues or complaints in a professional and friendly manner
- Work effectively as part of a team, communicating with other kitchen staff, coordinating tasks, and maintaining a smooth workflow.
Education
Bachelor of Arts - Psychology
California State University San Marcos
San Marcos, CA05-2023
Associate of Arts - Psychology
Saddleback College
Mission Viejo, CA01-2020
Skills
- Interpersonal Skills
- Teamwork
- Data Analysis
- Communication
- Adaptability
- Organization
- Collaboration
- Problem-solving
- Data logging
- Customer Service
- Time-Management
- Microsoft Office
- Multitasking
- Office Administration
- Data Entry
- Task Prioritization
- Information Gathering
- Accuracy and Precision
- Information Security
- Clerical Support
- Appointment Scheduling
Timeline
Administrative Assistant
Mercedes Benz of Laguna Niguel
01.2024 - Current
Patient Care Coordinator
Progeny Psychiatric Group
08.2023 - 12.2023
Cashier/Server
Oc Pizza
06.2021 - 08.2023
Bachelor of Arts - Psychology
California State University San Marcos
Associate of Arts - Psychology
Saddleback College
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