Jenna Webb
Sparks,NV
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Showroom Manager
The Paloma
06.2023 - Current
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Generated personal sales to meet or exceed established sales goals.
- Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
- Coordinated special events and promotions to showcase new products and drive sales growth.
- Organized promotional events and product launches, creating buzz and drawing in larger audience.
- Solved customer complaints with timely and effective solutions, maintaining positive reputation in market.
- Enhanced customer experience by training staff on product knowledge and customer service excellence, leading to high satisfaction ratings.
Design Assistant
Dream Maker Bath and Kitchen
04.2022 - 05.2023
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Enhanced design project efficiency by streamlining communication between team members and clients.
- Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
- Ordered samples from vendors to handle presentation creation activities.
- Visited job sites to take notes and record space measurements to create floor plans.
Sales Associate
Ethan Allen
08.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Interior Design Assistant
Sierra Verde Home Design Center
01.2021 - 07.2021
- Provided invaluable support to lead designer during high-pressure situations while managing multiple concurrent projects.
- Demonstrated attention to detail by thoroughly reviewing all project specifications and ensuring accuracy in final deliverables.
- Handled communication with clients by answering telephone calls and responding to emails and official letters.
- Assisted lead designer in creating visually appealing spaces for residential and commercial clients.
- Contributed to increased project efficiency by maintaining organized files and documentation for all design projects.
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
Personal Assistant
K Donavan Home Staging
01.2020 - 12.2020
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Accomplished project deadlines by assisting with task completion whenever required.
Education
High School Diploma -
Torrance High School
Torrance, CA06.2004
Skills
- Client Relationships
- Purchase Orders
- Client rapport
- Store operations
- Event Planning
- Inventory Oversight
- Showroom setup
- Decision-Making
- Problem Resolution
- Managing Operations and Efficiency
- Positive Attitude
- Problem-Solving
Hobbies
Passionate about the arts, I thrive on creativity. Whether it’s singing, dancing, or painting, I find joy in expressing myself through various mediums. My love for all things creative drives me to explore new horizons and push boundaries.
Timeline
Showroom Manager
The Paloma
06.2023 - Current
Design Assistant
Dream Maker Bath and Kitchen
04.2022 - 05.2023
Sales Associate
Ethan Allen
08.2021 - 03.2022
Interior Design Assistant
Sierra Verde Home Design Center
01.2021 - 07.2021
Personal Assistant
K Donavan Home Staging
01.2020 - 12.2020
High School Diploma -
Torrance High School