Jenna Weber
Kissimmee,FL
Summary
A hardworking and motivated individual and passionate with fulfilling others needs or wants in order to be successful. To seek a position that gives me the ability to show organizational skills and excellent customer service to guests. Known by others to be a team player who always has a positive attitude, friendly and always enjoy satisfying the customers needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Attractions Cast Member
Walt Disney World
Lake Buena Vista, FL
10.2022 - Current
- Deliver safety spiels before ride begins.
- Obey by all the rules and restrictions of my attraction.
- Greet guests at all times and give them some daily tips in order to make their day magical.
- Learned new skills and knowledge becoming a trainer and shared information to others.
- keep guests safe on fast paced/ high energy attraction.
- Maintain guests safety by verifying boarding requirements.
- Maintain high ride efficiency to minimize wait times and allow more guests to experience the attraction.
- Assist guest with recommendations and accommodations.
- Partner with maintenance to record any ride or show related concern.
- Learning multiple complex ride systems.
- Maintain guests flow, satisfaction and high guest interactions.
Server/Hostess
Chickies And Pete's
Egg Harbor Township, NJ
06.2021 - 11.2022
- Worked with POS system to place orders and handle Personal requests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Liked to promote to increase the sale to thrive and become stronger as a associate worker.
Food and Beverage Cast Member
Walt Disney World
Lake Buena Vista, FL
03.2022 - 10.2022
- Kept all snacks carts stocked up
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases.
- Greeted guests as they walked by or purchased snacks or drinks.
- Took responsibility when handling with guests allergies and took actions quickly to get them all the information and provided them with chefs when necessary.
Receptionist
Prestige Salon And Spa
Egg Harbor Township, NJ
02.2019 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Performed the tasks I was given and did above and beyond from what was asked of me.
Cashier/Server
Chuck E Cheese
Mays Landing, NJ
09.2015 - 02.2016
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Hospitality Administration And Management
Atlantic Cape Community College
05.2022
High School Diploma -
Absegami High School
06.2019
Skills
- Leadership
- Customer Experience
- Hard worker
- Cash Handling
- Communication
- Team work
Certification
American Hotel & lodging Educational Institute
Affiliations
- Love to be outside and make friends.
- Love exploring new places.
Timeline
Attractions Cast Member
Walt Disney World
10.2022 - Current
Food and Beverage Cast Member
Walt Disney World
03.2022 - 10.2022
Server/Hostess
Chickies And Pete's
06.2021 - 11.2022
Receptionist
Prestige Salon And Spa
02.2019 - 11.2021
Cashier/Server
Chuck E Cheese
09.2015 - 02.2016
Associate of Arts - Hospitality Administration And Management
Atlantic Cape Community College
High School Diploma -
Absegami High School