Jenna Wehinger

• Assisted residents with hygiene, toileting, repositioning, dressing, eating and mobility
• Recorded vital signs, weights, input & output, and completed catheter care
• Observed physical and emotional changes; reported changes to on staff nurse
• Reviewed care plan and assignment sheet each shift
• Provided comfort to residents by listening and providing a safe environment to express feelings and concerns

• Handled activities of daily living, provided meal and laundry service
• Provided assistance with personal hygiene care
• Assisted residents with self-administration of medications
• Observed and reported changes in a resident's condition
• Participated in and supported resident- centered activity programs

• Gathered and organized daily meal tickets
• Refilled condiment containers
• Placed food on plates in a timely manner while paying attention to each residents individual dietary restrictions
• Loaded trays onto carts and delivered at designated times
• Maintained a clean work environment by washing dishes, sweep floors and sanitize surfaces

• Provided friendly customer service by demonstrating patience and respect in all customer interactions and by thanking customers for their business
• Communicated with customers and responded to questions and resolved issues in a timely manner
• Assisted with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
• Operated equipment (e.g., scanner, register, scale, check machine)
• Gained/ maintained knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, and till audits
• Trained, monitored, and coached associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks

Handled returns, exchanges, and refunds

• Provided financial transactions that include

-Send/receive money

-Pay a bill

-Cash a check

• Processed money orders

• Sort store merchandise to proper locations

• Maintained a balanced cash drawer at all times

• Smile, greet, and thank customers with a positive attitude

• Stand for long periods of time while checking out customers quickly

• Assisted the Director in planning of activities for the residents
• Assisted/ lead big and small group games, crafts, spa days, and one on one time with residents
• Created a safe environment to help the nursing home residents socialize
• Document activities completed

• Smiled, greeted, and thanked customers with a positive attitude
• Stood for long periods of time while checking out customers quickly and accurately
• Kept area clean and presentable
• Answered customer questions and helped with their needs
• Was available to assist associates across the store as needed