Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Wilkie

Clinton Township,MI

Summary

Throughout high school, I have maintained having a job, sometimes two jobs at once, along with being a student. I have participated in Chippewa Valley High School's medical academy, where I have been provided the opportunity to have hands-on exposure to various jobs in the medical field, in hopes of growing my education and helping me reach the goal of having a career in the medical field once I have completed school. Being a manager within small customer service jobs throughout high school has helped me develop professionalism at a young age. I have learned not only to do tasks assigned to me efficiently, but I have also learned how to manage others to create a productive and positive work environment. The skills I have learned within my small customer service jobs will help me grow as an employee within my future career.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Beyond Juicery And Eatery
Clinton Township, MI
07.2023 - Current
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with industry regulations and company policies.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Nurse Aide Volunteer

McLaren Macomb Hospital
Mount Clemens, MI
10.2024 - 05.2025
  • Provided emotional support to family members during difficult times.
  • Conducted vital signs checks, such as temperature, pulse, respiration and blood pressure.
  • Complied with infection control policies while caring for patients.
  • Assisted with bedside treatments as directed by a nurse or physician.
  • Transported patients to appointments or tests within the hospital.
  • Provided assistance with activities of daily living, including eating and ambulation.
  • Answered call lights promptly to address patient needs.
  • Organized materials needed for patient care activities efficiently.

Sales Associate

Hollister
Clinton Township, MI
11.2024 - 04.2025
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Chippewa Valley High School
Clinton Township, MI
06-2025

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Budget management
  • Inventory control
  • Effective communication

Certification

  • Patient Care Technician Certification

Timeline

Sales Associate

Hollister
11.2024 - 04.2025

Nurse Aide Volunteer

McLaren Macomb Hospital
10.2024 - 05.2025

Manager

Beyond Juicery And Eatery
07.2023 - Current

High School Diploma -

Chippewa Valley High School