Jenna Willis
Delivery Driver
Madisonville,KY
Summary
Reliable employee seeking a Customer Service position. Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
DoorDash Delivery Driver
DoorDash
Madisonville, KY
01.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Instacart Shopper
Instacart
Madisonville , KY
12.2020 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Kept vehicle clean and neat to offer professional impression to every customer.
Cashier
Dairy Queen Grill & Chill
Scottsville, KY
04.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Caregiver
Self-employeed
Madisonville, KY
02.2017 - 12.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Education
Diploma - Basic
Hopkins County Central High School
Madisonville, KY 08.1999 - 06.2003
Skills
Map reading and navigation skills
Safe driver training
Knowledge of state roads and highways
Order picking and processing
Customer Response
GPS and route planning
Shipping and packaging
Timeline
DoorDash Delivery Driver
DoorDash
01.2021 - Current
Instacart Shopper
Instacart
12.2020 - Current
Caregiver
Self-employeed
02.2017 - 12.2020
Cashier
Dairy Queen Grill & Chill
04.2016 - 01.2017
Diploma - Basic
Hopkins County Central High School
08.1999 - 06.2003