Dynamic and dependable, excelling in customer service and multitasking. Recognized for fostering positive client relationships and maintaining a clean environment. Skilled in conflict resolution and pet care, ensuring comfort and safety while promoting well-being through attentive service and communication. Collaborative team player with strong interpersonal skills, known for clear communication, supporting coworkers, and contributing to a positive, efficient work environment.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Self-employeed
Middleton/Madison/Cross Plains Area - WI
05.2020 - Current
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
Restaurant Hostess
Craftsman Table & Tap
Middleton, WI
05.2021 - 05.2022
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Maintained an organized waitlist during busy times, ensuring efficient seating of guests.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided service through friendly interactions with customers, answering questions and addressing concerns.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Increased efficiency by organizing menus and updating daily specials boards before each shift.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Air Handling Unit Employee
Automation Components Inc
Middleton, WI
05.2018 - 01.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Education
Associate of Science - Psychology, Science, Math, And Technology
Madison Area Technical College
Madison, WI
05-2025
Skills
Honest, dependable, and responsible
Positive attitude and calm under pressure
Punctual, reliable, and organized
Excellent verbal and written communication
Customer service and greetings, reservation handling, and schedule management
Active learning and social perceptiveness
Conflict resolution and problem-solving skills
Attention to detail and multitasking
Cleanliness and hygiene
Basic maintenance and supply restocking
Pet sitting and care plan adherence
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Adventure travel, exploring famous landmarks, historical sites, and cultural attractions in a new destination
Committed to improving personal fitness through regular exercise
Passionate about balancing physical health with mental and emotional wellness Mindfulness for wellness
I enjoy crocheting, painting, sketching, and drawing, which helps improve my creativity and attention to detail
I like working with my hands and fixing things
I like looking at the stars and learning about constellations
Strategy games and video gaming
I have a passion for photography and editing photos I have developed my photography skills and love to take photos of friends, family, and pets
Animal care
Community and environmental cleanup
Homelessness Outreach
Music
Timeline
Restaurant Hostess
Craftsman Table & Tap
05.2021 - 05.2022
Pet Sitter
Self-employeed
05.2020 - Current
Air Handling Unit Employee
Automation Components Inc
05.2018 - 01.2019
Associate of Science - Psychology, Science, Math, And Technology