- Team Sports (Basketball)
- I enjoy helping others and giving back to the community
Jenna Zuelch
Aurora,OH
Summary
Dynamic leader with proven success at Roundup Lake Campground, excelling in customer service and strategic thinking. Expertly managed store operations and led lifeguard teams, enhancing safety and collaboration. Achieved significant improvements in emergency response times and store efficiency. Skilled in POS systems and fostering positive customer relations through exceptional problem-solving and organizational abilities.
Overview
3
3
years of professional experience
Work History
Ice Cream Store Manager
Roundup Lake Campground
04.2024 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Certified Head Lifeguard
Roundup Lake Campground
04.2022 - 09.2023
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Promoted teamwork among lifeguards using effective leadership strategies leading to increased collaboration.
- Led rescue efforts during emergency situations that resulted in no serious injuries or fatalities.
- Reduced response time to aquatic emergencies through regular staff training sessions and drills.
Education
No Degree - N/A
Aurora High School
Aurora, OH05-2025
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- POS systems
- Strategic thinker
Accomplishments
- I have been a 4-year letterman for basketball, as well as maintaining a 3.8 GPA.
- I recently committed to Westminster College to continue both my athletic and academic career.
Interests
Timeline
Ice Cream Store Manager
Roundup Lake Campground
04.2024 - 10.2024
Certified Head Lifeguard
Roundup Lake Campground
04.2022 - 09.2023
No Degree - N/A
Aurora High School
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