Jenna Zwolak
Honolulu
Summary
Non-Commissioned Officer with over 7 years of experience in the U.S. Army. Outstanding reputation for being a subject matter expert and a proven track record of effectively training and mentoring others to surpass their objectives. Brings a wealth of knowledge and leadership to any team.
Overview
6
6
years of professional experience
Work History
Asset Management Coordinator
United States Army
11.2022 - Current
- Deconflicted maintenance for major strategic BMD software updates; ensured critical C2BMC 8.2.5 software was installed while meeting BMD posture.
- Provided critical feedback on the next gen Integrated Scheduling Tool development with the Missile Defense Agency Strategic Alliance Business Group.
- Assessed risks and implemented mitigation measures during JTAMD conferences; guaranteed regional and homeland BMDs posture levels are met.
- Routinely developed BMD Maintenance products and briefs to Joint Staffs of USPACECOM, USINDOPACOM and USNORTHCOM.
- Built professional relationships and cultivated deep knowledge within government and customer asset management communities.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
C2BMC Sensor Management/Operator
United States Army
11.2021 - 11.2022
- Executes operational functional control of the AN/TPY-2
Forward Based Mode (FBM) radars through the Command
and Control Battle Management and Communications
(C2BMC) system. - Analyzes information gathered by intelligence agencies to
assess potential threats by using various analytical
methodologies and database systems . - Responds and analyzes Early Warning cues generated by
Space Based-Infrared Systems (SBIRS) and multiple
elements within the Overhead Persistence Infrared (OPIR)
missile warning systems. - Manages multiple sensors within the Indo-Pacific
Command (USINDOPACOM) and Northern Command
(USNORTHCOM) including multiple AN/TPY-2 radars,
Cobra Dane (CD) and the Sea-Based X-Band Radar (SBX). - Provides detection, tracking, characterization, and
understanding of objects within the Space Domain in
support of USNORTHCOM mission priorities. - Contributes to the Joint Theater Air and Missile Defense
(JTAMD) in support of United States Strategic Command
(USSTRATCOM), USNORTHCOM, and USINDOPACOM. - Supports designated operational plans by providing early
warning support to USINDOPACOM's regional and
USNORTHCOM's homeland ballistic missile defense from
the 613th Air and Space Operations Center (AOC).
Battery Command Post Section Leader
United States Army
06.2020 - 11.2021
- Hand-selected to serve as an evaluator for two Tactical Control Stations, while simultaneously training three Battery Command Post Crews during air battle management in preparation for deployment operations.
- Demonstrated superior tactical and technical knowledge.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Coordinated safety improvement activities and training to promote safety awareness.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Tactical Command Post Operator
United States Army
04.2018 - 06.2020
- Deployed as the first PATRIOT unit in 20 years to go back to Saudi Arabia in support of Operation Enduring Freedom.
- Oversaw teams planning, implementing and realigning
field and base operational strategies. - Presented regular briefings to superior officers, delivering
details on missions and classified tactical information. - Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Updated documentation such as technical manuals and
equipment maintenance records.
Education
Bachelor of Science - Information Technology Management
American Public University System
Charles Town, WV11.2024
Associate of Science - Computer Technology
American Public University
Charles Town, WV06.2023
Skills
- C2BMC
- Integrated Scheduling Tool (IST)
- PATRIOT
- SBX
- AN/TPY-2
- Cobra Dane
- OPIR
- SBIRS
- Joint Operations
- Strategic Planning
- Stakeholder Engagement
- Asset Management/Tracking
- Cross-functional Collaboration
Additional Information
- Graduated Basic Leaders Course as top of class while also being awarded Commandants List.
- Graduated Sensor Qualification Course as the Distinguished Honor Graduate with a 100% GPA.
- Graduated Link-15 Unit Manager course
- COMSEC NCOIC
- C2BMC Sensor Manager
- PATRIOT Systems Subject Matter Expert
- Unit Sponsorship Program NCOIC
- Plaque Fund Manager
Timeline
Asset Management Coordinator
United States Army
11.2022 - Current
C2BMC Sensor Management/Operator
United States Army
11.2021 - 11.2022
Battery Command Post Section Leader
United States Army
06.2020 - 11.2021
Tactical Command Post Operator
United States Army
04.2018 - 06.2020
Bachelor of Science - Information Technology Management
American Public University System
Associate of Science - Computer Technology
American Public University