Jennaca Bjerke

• Enhances office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
• Safeguard company information by maintaining strict confidentiality in all matters related to student files and internal operations.
• Expedite invoice processing and expense tracking to maintain accurate financial records for budgeting purposes.
• Manage travel arrangements for teachers & coaches, including hotel reservations, and transportation services as needed.
• Ensures smooth operations within the office environment, troubleshooting technical issues with equipment as necessary to prevent disruptions in daily activities.
• Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocks supplies and places purchase orders to maintain adequate stock levels.
• Manages filing system, enters data and completes other clerical tasks.
• Records expenses and maintains accounting records.
• Receives and sorts incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Manages department budgets and generates financial reports for School Board to review.

• Assisted customers with setting up or closing accounts, also set up new services that would better their banking needs.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Handled customer inquiries and suggestions courteously and professionally.
• Updated account information to maintain customer records.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Maintained up-to-date knowledge of product and service changes.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Monitored cash drawer and maintained adequate cash supply.

• Enhanced inventory accuracy by diligently monitoring incoming shipments and verifying product details.
• Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
• Streamlined the receiving process for improved efficiency by implementing an organized system for unloading trucks.
• Ensured proper storage of goods, maintaining a clean and well-organized warehouse environment.
• Implemented loss prevention strategies, reducing instances of damaged or misplaced goods.
• Maintained accurate documentation of received items, including receipts, invoices, and purchase orders, ensuring easy retrieval of information whenever needed.

Worked with Marketplace Foods until Leevers Foods Bought out Marketplace then transferred to Leevers Foods.

• Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
• Provided training and support to junior team members, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as pricing specialists.
• Utilized specialized software to capture and process data.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.