Jennafer Donahue
Summary
High-energy leader with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.
Overview
19
19
years of professional experience
Work History
Bartender
City of Cullman
04.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Grocery Manager
Publix Supermarkets Store
07.2015 - 07.2023
- Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
- Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
- Boosted sales performance with strategic merchandising decisions and regular price adjustments.
- Streamlined workflow processes for increased productivity, implementing new systems and procedures.
- Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
- Maintained a clean and organized store environment by enforcing strict safety standards and sanitation practices.
- Cultivated strong vendor relationships to secure products, contributing to overall profitability.
- Collaborated with other department managers to align store goals and initiatives for unified success.
- Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
- Forecasted sales patterns using historical data analysis, allowing for accurate budgeting and resource allocation efforts.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Assistant Manager
Villareal Pizza, Inc. D/b/a Domino's Pizza
02.2014 - 07.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Gate Agent
ATS (American Airlines)
08.2013 - 02.2014
- Enhanced customer satisfaction by providing efficient and courteous service during the boarding process.
- Streamlined gate operations for timely departures and minimized delays.
- Managed passenger boarding, ensuring accurate ticket verification and seat assignments.
- Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
- Maintained clear communication between ground staff, flight crew, and other airport personnel to ensure smooth gate operations.
General Manager
Dough Rae Me Pizza, Inc. D/b/a Domino's Pizza
04.2005 - 09.2012
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Education
High School Diploma -
Fairview High School
Cullman, AL05.2005
Skills
- Customer Support
- Loss Prevention
- Problem resolution
- Performance evaluations
- Employee training
- Merchandising strategies
- Stock replenishment
- Vendor relations
- Project management
- Shipping and Receiving
Timeline
Bartender
City of Cullman
04.2024 - 09.2024
Assistant Grocery Manager
Publix Supermarkets Store
07.2015 - 07.2023
Assistant Manager
Villareal Pizza, Inc. D/b/a Domino's Pizza
02.2014 - 07.2015
Gate Agent
ATS (American Airlines)
08.2013 - 02.2014
General Manager
Dough Rae Me Pizza, Inc. D/b/a Domino's Pizza
04.2005 - 09.2012
High School Diploma -
Fairview High School
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