Jennafer Hartman
Villa Rica,GA
Summary
Looking for a new position due to relocating states. I am adept at multitasking in fast-paced environments, demonstrated through seamless transaction handling and exceptional customer service across diverse roles. Skilled in money management and fostering positive relationships. My professionalism and stress tolerance have consistently enhanced customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Bank Teller
TD Bank
08.2022 - 07.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Helped customers open and close checking accounts, credit cards, savings accounts, personal loans, and mortgages.
Head Kennel Technician
Palm City Animal Medical Center
08.2020 - 07.2022
- Developed strong relationships with clients through clear communication and empathetic understanding of their pet''s needs.
- Facilitated efficient communication between clients, veterinarians, and other staff members to ensure that all parties were informed of relevant updates regarding the pets in our care.
- Administered medication according to veterinarian instructions, closely monitoring the effects on animal health and wellbeing.
- Enhanced pet health by implementing strict cleanliness protocols and ensuring proper sanitation of kennels.
- Maintained compliance with local regulations and industry standards by adhering to guidelines for proper animal welfare and facility maintenance.
- Provided comprehensive training for new hires, emphasizing safety protocols and best practices for animal care.
Server
Papa Louie's Pizzeria
11.2017 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Associate of Science -
Indian River State College
Ft. Pierce, FL04.2025
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL06.2020
Skills
- Professionalism in customer service
- Multitasking
- Money handling and cash counting
- Listening and comprehension
- Highly reliable
- Transaction and payment processing accuracy
- Memory retention
- Handling difficult customers
Timeline
Bank Teller
TD Bank
08.2022 - 07.2024
Head Kennel Technician
Palm City Animal Medical Center
08.2020 - 07.2022
Server
Papa Louie's Pizzeria
11.2017 - 07.2020
Associate of Science -
Indian River State College
High School Diploma -
Treasure Coast High School