Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JENNAFER RUSSELL

Austin,TX

Summary

Experienced Team Leader with a background in quality assurance, issue resolution, and effective interpersonal communication. Proficient in project management, personnel training, and production scheduling. Demonstrates a positive work ethic, punctuality, and commitment to delivering high-quality results.

Overview

13
13
years of professional experience

Work History

General Manager

Just Food For Dogs
04.2024 - Current
  • Managed budget implementations, employee reviews, training and schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Kitchen Manager

Just Food For Dogs
09.2023 - 04.2024
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Treats Lead

Just Food For Dogs
12.2017 - 09.2023


  • Maintained daily inventory to facilitate successful material distribution.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Monitor production equipment, and closely following safety procedures
  • Preparing food ingredients by measuring , mixing, stirring, chopping, slicing and peeling, otherwise preparing them for use in treat preparation
  • Coach and guide employees, monitoring their productivity
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Documented production levels and materials used to keep management informed.
  • Rotated through series of different stations based on team needs.
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.

Assistant Kitchen Manger

Front porch pops
03.2015 - 11.2017
  • Supervise all operations in the kitchen, monitor the performance of the staff
  • Ensure kitchen sanitation according to health and safety guidelines
  • Maintain inventory, order supplies and ensure kitchen operation is running to company standards
  • Weigh, sift, measure and mix baking ingredients; prepare and bake cookies, pies, cakes, puddings, brownies and other baked good items
  • Created production schedules by considering deadlines for customer orders and sales forecasting.
  • Coordinated with production teammates to determine scheduling and conflict resolutions.
  • Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
  • Boosted efficiency and minimized waste by receiving production material deliveries according to forecasting and demand.
  • Prepared production schedules for various manufacturing activities and maintained levels to achieve consumer demands.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Hired, trained and supervised volunteers and support staff required for events.

Retail Sales consultant

09.2012 - 10.2014
  • A pea in the pod Costa Mesa, Approach customers, identify their needs, and recommend products to fulfill their needs
  • Driving sales by building personal relationship with customers and sharing product knowledge
  • Maintain sales floor and ensure racks are fully stocked
  • Ringing up customer purchases on register
  • Assisting management with yearly and quarterly inventory cycle counts and merchandising displays.

Education

H.S diploma -

Orange high school
06.2005

Skills

  • Ability to Work in a Team
  • Ability to Multitask
  • Communication Skills
  • Ability to Work Under Pressure
  • Excellent Customer Service
  • Production Monitoring
  • Quality Control
  • Overseeing Daily Activities
  • Attention to Detail
  • Flexible Schedule
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • Operations management
  • Leadership and team building

References

REFERENCES Alyica Ward Just Food for Dogs (714) 319-6752 Gaby Lopez Just Food for Dogs (562) 314-9453 Grace Flanigan Front porch pops (714) 472-6485

Timeline

General Manager

Just Food For Dogs
04.2024 - Current

Kitchen Manager

Just Food For Dogs
09.2023 - 04.2024

Treats Lead

Just Food For Dogs
12.2017 - 09.2023

Assistant Kitchen Manger

Front porch pops
03.2015 - 11.2017

Retail Sales consultant

09.2012 - 10.2014

H.S diploma -

Orange high school

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