Jennah Keeley
Albany ,NY
Summary
Dynamic professional with a proven track record at Public Partnerships, PPL, delivering exceptional patient care and personal hygiene assistance. Skilled in client documentation and effective communication with care teams, I consistently enhance client satisfaction and adapt care plans to meet individual needs, ensuring dignity and comfort in daily activities.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Public Partnerships, PPL
11.2025 - Current
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with medication management, adhering to prescribed schedules and safety protocols.
- Documented client progress and changes in condition, communicating effectively with healthcare team members.
- Implemented individualized care plans, adapting approaches based on client needs and preferences.
- Supported clients with mobility challenges through safe transfer techniques and assistive devices.
- Maintained cleanliness and organization of living spaces, promoting health and safety standards within homes.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Sales Development Representative
NIP Group
07.2024 - 12.2025
- Conducted outbound prospecting to generate new business opportunities and increase lead pipeline.
- Collaborated with sales team to identify target markets and refine outreach strategies for improved engagement.
- Utilized CRM systems to track interactions and manage leads effectively, ensuring data accuracy and organization.
- Nurtured relationships with potential clients through timely follow-ups and personalized communication approaches.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Business Development Representative
NIP Group
07.2025 - 10.2025
- Conducted market research to identify potential clients and industry trends.
- Assisted in developing sales strategies to expand client base and increase revenue.
- Collaborated with cross-functional teams to ensure alignment in business initiatives.
- Managed CRM system to track leads, opportunities, and customer interactions efficiently.
- Maintained relationships with existing clients, providing ongoing support and service enhancements.
- Delivered compelling product presentations to prospective clients, enhancing engagement levels.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
Sales Key Holder
HomeGoods, TJX Companies
11.2023 - 07.2024
- Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
- Facilitated staff training sessions to enhance product knowledge and improve team performance.
- Monitored inventory levels, conducting regular audits to maintain stock accuracy and availability.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Implemented effective loss prevention strategies to minimize shrinkage and protect company assets.
- Mentored junior staff members, promoting a positive work environment and fostering teamwork among associates.
- Effectively managed store inventory to ensure optimum stock levels and minimize loss due to theft or damage.
Education
Bachelor of Science - Sociology
SUNY At Albany
Albany, NYSkills
- Patient care
- Personal hygiene assistance
- Client documentation
- Scheduling
- Communication with Care Team
Timeline
Home Health Aide
Public Partnerships, PPL
11.2025 - Current
Business Development Representative
NIP Group
07.2025 - 10.2025
Sales Development Representative
NIP Group
07.2024 - 12.2025
Sales Key Holder
HomeGoods, TJX Companies
11.2023 - 07.2024
Bachelor of Science - Sociology
SUNY At Albany