Summary
Overview
Work History
Education
Skills
Skills Abilities
References
Timeline
Generic

Jennah LaBelle

Renton,WA

Summary

Multidisciplinary on-site coordinator with advanced competencies comprised of an attentive eye for detail, organization, personnel supervision, and event management. Adept at project planning and client engagement in development of creative and successful event presentations.

Overview

11
11
years of professional experience

Work History

Bartender

Seattle Pizza And Bar
06.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Event Manager

Dockside at Duke's
05.2022 - Current
  • Increased client satisfaction by consistently delivering well-executed events within timeline and budget constraints.
  • Achieved smooth transitions between event segments by coordinating schedules and managing time efficiently.
  • Ensured compliance with health and safety regulations during events, minimizing risk to attendees.
  • Adapted rapidly to unforeseen challenges or changes in plans while maintaining composure under pressure.
  • Established strong relationships with clients and stakeholders, resulting in repeat business and referrals.
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
  • Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining positive attitude.

Person in Charge

Safeway
01.2020 - 04.2021
  • Provide customer service and appropriately handle emergencies, customer complaints, employee and customer accidents, and supervising all store personnel.
  • Maintain high level of familiarity with company policies and procedure.
  • Supervise sales floor to monitor service and replenishment of products.
  • Assists in maintaining clean and safe work environment within store.
  • Assist and train cashiers with computer, register, and scanner problems.
  • Perform basic office functions; including pickups and loans to registers, mid shift audits on all registers being used, and helping customers with financial/club card issues.
  • Operate manual and electric pallet jack to properly put away stock.

Bartender/Manager

Emerald City Cocktails
05.2019 - 01.2020
  • .Supervise and provide support for multiple employees at various events across state.
  • Conduct initial bar menu consultations, assist clients create shopping lists, execute and deliver any leftover shopping requirements
  • Prepare inventory/event sheets for employees based on client contracts and event demands.
  • Set up, work, and break down events, solo or with support.
  • Mange cleanliness and maintain inventory storage center product levels for weekly needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
  • Assisted in recruiting top talent for bar team, conducting thorough interviews and selecting qualified candidates.
  • Served high customer volumes during special events, nights, and weekends.

Server/Bar Team/Lead

Herban Feast Catering Co.
08.2013 - 12.2019
  • Bartender/Barback: Keep warm inviting environment for guests during event.
  • Create and serve delicious drinks with speed, skill, and friendly demeanor.
  • Count inventories and keep constant assessment of product needs.
  • Aid kitchen and serving staff as needed.
  • Assist bartenders in pouring drinks.
  • Predict trends in product usage throughout event to keep bars fully stocked.
  • Lead/Event Expediter: Ensure venue is set and ready for vendors and pre-event set up.
  • Correlate event timing with kitchen and serving schedule.
  • Have knowledge of event space to prepare for any questions or discrepancies
  • Greet early arrival guests, vendors, and planners to assist in set up
  • Keep open lines of communication between kitchen, bar, and serving staff to stay on par with timeline
  • Expedite multiple kinds of dinner service from buffets to synchronized plated service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Certificate - Commercial Truck Driving

Bates Technical College
Tacoma, WA
12.2016

HS Diploma -

Ballard High School
Seattle
06.2009

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team leadership and supervision
  • On-site Execution
  • Schedule Management
  • Event Setup and Breakdown
  • Crisis Management

Skills Abilities

Key holder and lead counter associate at Tattoo, piercing, and shop for one year., Key holder/lead barista at a busy coffee shop for over one year., Snack cart/Outlet manager at Woodland Park Zoo for over two years., Over eight years of experience ordering and keeping par levels for a variety of products for numerous fields., Over two years of scheduling for upwards of 50 people., Ability to communicate with superiors to properly comprehend and execute orders., Adept at relaying orders to fellow employees in a respectful and friendly way., Always looking for and giving constructive criticism that will allow for personal and professional growth., Named team lead in commercial trucking school for my careful attention to detail and the ability to explain concepts to classmates that weren't understood through studying or instructor direction., Frequently placed in captain/lead roles for high end catering events.

References

  • Jessica Roberts - Kt's Hospitality Owner
  • Grace Davis – Smiling Roses Owner
  • Ciara Benson – Dockside Co-worker
  • Lindsay Bloom – Catering colleague known for 5+ years

Timeline

Bartender

Seattle Pizza And Bar
06.2022 - Current

Event Manager

Dockside at Duke's
05.2022 - Current

Person in Charge

Safeway
01.2020 - 04.2021

Bartender/Manager

Emerald City Cocktails
05.2019 - 01.2020

Server/Bar Team/Lead

Herban Feast Catering Co.
08.2013 - 12.2019

Certificate - Commercial Truck Driving

Bates Technical College

HS Diploma -

Ballard High School

Similar Profiles

CREATE PROFILE
Jennah LaBelle