JENNAH TRAYNOR

• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
• Managed a high volume of client requests, ensuring timely and effective service delivery.
• Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
• Coordinated with cross-functional teams to optimize service operations and improve client experiences.
• Collected, arranged, and input information into service systems.

Child Development

• Provide comprehensive care and developmental support to children, implementing age-appropriate activities and maintaining detailed daily progress reports for parents and supervisors

Behavior Management

• Partner with teaching staff and administrators to create and execute individualized care plans, addressing unique needs and developmental milestones of each child

Early Childhood Learning

• Demonstrate strong adaptability and eagerness to learn new caregiving techniques, while maintaining a professional approach to child development

Communication

• Communicated regularly with parents which showed more positive feedback regarding their child's experiences and learning progress

Safety and Health

• Maintained a safe, sanitary, and accommodating environment while abiding by the state’s and the establishment’s policies and procedures

Collaboration and Cooperation

• Coordinated with educational staff to implement personalized learning plans, adapting teaching strategies to support unique developmental needs and celebrate individual milestones

Child Engagement

• Arranged Creative and academic activities, such as crafts, games, and reading groups to promote more participation and engagement

Meals and Nutrition

• Prepared well balanced meals following dietary guidelines, as well as being aware and prepared for restrictions for children with allergies and making sure alternative meals were served

Documentation and Confidentiality

• Maintained proper documentation of children’s day to day activities, accurate meal and health updates and overall progress to parents and the systems.
• Ensured confidentiality amongst staff members and parents between each child per state and organization policies

Emergency Response

• Trained in CPR, first aid and emergency response procedures to allow for quick and accurate responses in case of accidental or health emergencies

Educational Engagement

• Facilitated engaging educational activities for groups of 15-20 children, promoting social-emotional development and age-appropriate learning objectives

Collaboration

• Partnered with lead teachers to implement daily curriculum plans, maintain classroom documentation, and ensure adherence to safety protocols

Developmental Guidelines

• Monitored and recorded children's developmental progress through detailed observation notes and assessment tools, supporting individualized learning approaches

Classroom Management

• Created interactive learning environments that fostered curiosity and exploration, while maintaining positive relationships with families and staff

Learning Programs

• Demonstrated strong adaptability and eagerness to learn new teaching methodologies, consistently contributing to classroom management effectiveness