Jennalyn Giselle A. Khammao
Chula Vista,CA
Summary
Compassionate Certified Nursing Assistant with extensive experience in delivering high-quality patient care in fast-paced healthcare settings. Skilled in supporting diverse patient needs while ensuring safety and satisfaction. Strong communication and interpersonal abilities foster a supportive environment for patients and staff. Knowledgeable in essential medical procedures and patient monitoring techniques, adaptable to evolving healthcare demands.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Certified Nursing Assistant
Kaiser Permanente
San Diego, CA
04.2025 - 08.2025
- Assisted patients with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and equipment.
- Collaborated with healthcare team to develop patient care plans.
- Provided emotional support and companionship to patients during recovery.
- Documented patient information accurately in electronic health records.
- Educated patients and families on health management strategies.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Certified Nursing Assistant
Riverside University Health System
Moreno Valley, California
07.2024 - 04.2025
- Providing high-quality patient care in various departments, including ED, Pediatrics, MICU, SICU, PCU, OB/GYN, Detention, Med-Surg, NICU, and L&D.
- Assist patients with patient mobility, hygiene, and daily activities, adhering to hospital protocols and patient safety standards.
- Assist nurses and other medical staff with various tasks to ensure efficient patient care.
- Monitored and recorded vital signs, reporting any changes to the nursing staff. promptly.
- Assist in the implementation of patient care plans, ensuring adherence to safety and hygiene standards.
- Participated in training and development programs to enhance care skills and knowledge.
- Facilitated patient admissions, discharges, and transfers in a timely manner.
- Assisted patients with daily living activities and personal care.
- Collaborated with healthcare team to develop patient care plans.
- Answered call lights promptly and responded to patient needs accordingly.
Certified Nursing Assistant/Unit Clerk
Sharp Healthcare
Chula Vista, California
05.2023 - 09.2024
- Documents the daily care of the patient per unit standards.
- Identifies and communicates new resident and patient care issues and concerns.
- Communicated changes in patients' or residents' conditions.
- Takes rapid action in life-threatening situations and immediately notifies the licensed nurses.
- Assisted the patient with day-to-day activities, and kept the patient's room safe and orderly.
- Provided therapeutic companionship and close observation of patients in a safe, clean environment.
- Managed patient records, verifying that all forms of paperwork, lab work, and referrals were properly documented.
- Complete other administrative tasks, such as filing, printing, data entry, and photocopying.
- Managed discharge documents, patient health history forms, admission and discharge documents, and other paperwork.
Patient Sitter
El Dorado Care Center
El Cajon, California
09.2022 - 02.2023
- Kept the patient in constant eye contact during entire assigned shift.
- Assisted patient with day-to-day activities and kept patient's room safe and orderly.
- Responded to the physical, emotional, and developmental needs of the patient.
- Followed emergency procedures in the event of any incident, accident, injury, or significant changes in the patient's condition.
- Reported any changes in patient's mental or physical condition.
- Assisted patient with ordering dietary tray, setting up of patient's meal trays, feeding patient, basic positioning of patient, taking a ride in wheelchair and/or ambulation.
- Assisted the CNA or RN with patient ambulation.
Culinary Host/Hostess Customer Service
Sesame Place
Chula Vista, California
03.2022 - 09.2022
- I took orders in a prompt manner and ensured the execution of delivery.
- Operated the cash register, and maintained money and sales information for audit and balance.
- Followed proper cash-handling procedures.
- Ensured merchandwase is properly and accurately price-marked.
- Performed stock duties and maintained merchandise counters and displays.
- Ensured excellent customer service by responding to customer requirements, expectations, and needs.
- Welcomed guests and ensured a positive dining experience.
- Monitored food safety standards and adhered to health regulations.
- Managed inventory of supplies and communicated needs to supervisors.
- Trained new team members on service protocols and best practices.
- Answered questions from customers regarding menu items and ingredients.
Team Member / Customer Service
Chic Fil-A
Chula Vista, California
09.2021 - 03.2022
- Consistently provided professional, friendly, and engaging service.
- Assisted customers by providing information and resolving their complaints.
- Correctly received orders, processed payments, and responded appropriately to guest concerns.
- Clean, stock, and restock workstations, and display cases.
- Serve orders to customers at windows, counters, and tables.
- Greet customers entering establishments.
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Collaborated with team members to ensure efficient order preparation and delivery.
- Maintained stock levels by restocking supplies during peak hours.
- Resolved customer complaints promptly to enhance the dining experience.
Barista / Cashier
Happy Lemon
Chula Vista, California
08.2021 - 09.2021
- Operated the cash register.
- Maintained and operated boba machines, blenders, espresso steamers, and other equipment.
- Provided customer service with a friendly attitude, balancing customer relations with fast, efficient service.
- Prepared house-made ingredients for boba drinks.
- Prepared high-quality beverages according to customer specifications.
- Maintained cleanliness and organization of workstation and dining area.
- Provided excellent customer service to enhance guest experience.
- Managed inventory and restocked supplies as needed throughout shifts.
- Handled cash transactions accurately and processed payments swiftly.
- Collaborated with team members to ensure smooth operations during peak hours.
Culinary Host/Hostess Customer Service
Sea World
San Diego, California
02.2021 - 08.2021
- Took orders in a prompt manner and ensured execution of delivery.
- Coordinated food orders with kitchen staff to ensure timely delivery of meals.
- Educated guests on menu items and answered dietary inquiries.
- Answered questions and resolved guest issues.
- Resolved customer complaints in a professional manner, communicating solutions quickly and efficiently.
- Monitored food safety standards and adhered to health regulations.
- Maintained a clean, organized work area to promote safe working conditions.
- Managed inventory of supplies and communicated needs to supervisors.
- Monitored inventory levels of supplies needed for daily operations.
- Trained new team members on service protocols and best practices.
- Ensured accurate billing of all orders and collected payment when necessary.
- Performed opening, closing duties such as counting money and setting up, breaking down tables.
Education
Certified Nursing Assistant Certification - Nursing
Southwestern College
Chula Vista, CA01.2023
High School Diploma -
Olympian High School
Chula Vista, CA01.2021
Skills
- Patient care
- Skilled nursing home care
- Patient advocacy
- HIPAA training
- Electronic health records
- Nursing home care
- Medical records management
- Proficient in Centricity
- Privacy and HIPAA regulations
- HIPAA compliance
- Medical terminology
- Intake recording
- Vital signs tracking
- Health records management
- Hygiene practices
- Emergency response
- Mobility assistance
- Emergency management
- Team collaboration
- Specimen collection
- Patient transport
- Meal preparation
- Patient intake procedures
- Problem resolution
- Patient advocacy
- Equipment maintenance
Certification
CNA license, BLS Certification, American Red Cross
Timeline
Certified Nursing Assistant
Kaiser Permanente
04.2025 - 08.2025
Certified Nursing Assistant
Riverside University Health System
07.2024 - 04.2025
Certified Nursing Assistant/Unit Clerk
Sharp Healthcare
05.2023 - 09.2024
Patient Sitter
El Dorado Care Center
09.2022 - 02.2023
Culinary Host/Hostess Customer Service
Sesame Place
03.2022 - 09.2022
Team Member / Customer Service
Chic Fil-A
09.2021 - 03.2022
Barista / Cashier
Happy Lemon
08.2021 - 09.2021
Culinary Host/Hostess Customer Service
Sea World
02.2021 - 08.2021
High School Diploma -
Olympian High School
Certified Nursing Assistant Certification - Nursing
Southwestern College