Summary
Overview
Work History
Education
Skills
Timeline
Server

Jennalynn Pinkowski

Bethlehem,PA

Summary

Dynamic professional with strong communication and customer service skills. Experienced in fostering relationships and delivering exceptional experiences in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Class Intern

Discover Lehigh Valley
Center Valley, PA
01.2026 - Current
  • Developed content for newsletters and websites, maintaining brand consistency across platforms.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Participated in workshops and presentations related to projects to gain knowledge.

Server

Keystone Pub
Bethlehem, PA
05.2025 - Current
  • Developed strong rapport with regular patrons, fostering a welcoming environment at the pub.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server, Bartender, CLC

Red Robin
Allentown, PA
08.2020 - 05.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery for optimal guest experience.
  • Trained new team members on menu knowledge, service standards, and point-of-sale systems for improved efficiency.
  • Managed multiple tables simultaneously while maintaining attention to detail in order accuracy and guest requests.

Education

Media Studies

Desales University
Center Valley, PA
05-2026

Skills

  • Team collaboration
  • Creativity and innovation
  • Flexible schedule
  • Social media
  • Scheduling
  • Spreadsheet tracking
  • Verbal and written communication
  • Effective communication

Timeline

Class Intern

Discover Lehigh Valley
01.2026 - Current

Server

Keystone Pub
05.2025 - Current

Server, Bartender, CLC

Red Robin
08.2020 - 05.2025

Media Studies

Desales University

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Jennalynn Pinkowski