JENNA "MARLOWE" VOWELL

•Accurately processed hundreds of boxes through Microsoft NAV Dynamics to ship ground orders daily

• Co-led a small team and assigned them tasks based on daily goals and priorities

• Learned new skills through multiple departments such as order picking, machine operation, assembly work, inventory investigation, pallet wrapping, verifying, and receiving

• Collaborated with multiple departments and employees across all shifts through use of Microsoft Office to solve stagnant orders and investigate any discrepancies to resolve errors

• Took attendance of team, trained new recruits, flexed out to assist other departments, sent hourly number updates, covered for the department lead's absences, and held good relations with all coworkers

• Triaged incoming patients to determine treatment needs and urgency of care
• Answered owners' animal health questions and advised on best care practices
• Scheduled appointments, made and received customer calls, billed orders and deposits
• Enhanced patient care by assisting veterinarian with safe animal restraint, examinations, surgeries, and diagnostic procedures.
• Assisted in the creation and administration of medications, vaccinations, and treatments as prescribed by the veterinarian