Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennaye Horrocks

Arvada,CO

Summary

Dynamic and customer-focused, excelled at Chick Fil A by enhancing guest experiences and ensuring top-notch food safety. Mastered menu items, boosting product promotion, and leveraged exceptional cash handling and customer engagement skills to exceed quality expectations. Proven ability in maintaining cleanliness, showcasing a blend of hard and soft skills critical in fast-paced food service environments. I'm a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

1
1
year of professional experience

Work History

Crew Team Member

Chick Fil A
03.2024 - Current
  • Became familiar with products to answer questions and make suggestions.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Greeted customers at drive-thru and took food orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated register to process payments and collect cash payment for order totals.
  • Recorded orders by answering customer questions and entering requests in system.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

No Degree -

Pomona High School
Arvada, CO

Skills

  • Cleaning and sanitation
  • Food handling safety
  • Product Promotion
  • Ordering Procedures
  • Customer Engagement
  • Cash Handling
  • Food Running
  • Food handling
  • Menu Memorization
  • Telephone Etiquette
  • Beverage Preparation

Timeline

Crew Team Member

Chick Fil A
03.2024 - Current

No Degree -

Pomona High School
Jennaye Horrocks