Jennifer Cyganowski
Arlington,TX
Fall seven times; stand up eight.
Japanese proverb
Summary
Skilled Supplemental Staffing Specialist with a 15-year history at a major healthcare company with expertise in screening talent, onboarding processes, and cross-departmental collaboration. Recognized for attention to detail, enhancing operational efficiency, and fostering strong partnerships with internal and external stakeholders. Known for reliability and a high standard of work while acting as liaison between clients, candidates, and management teams. Strong organizational skills and an eagerness to contribute to team success and company goals.
Overview
22
22
years of professional experience
Work History
Supplemental Staffing Specialist
Texas Health Resources, System Services
04.2010 - 09.2025
- Worked with internal leaders to identify contract staffing needs in non-clinical roles, including, but not limited to, accounting, information technology, maintenance, and security detail.
- Initiates requests with external vendors, receives candidate profiles, and coordinates interviews with internal leaders.
- Notifies the agency of candidate status.
- Coordinate start and end date of assignments. Served as point of contact between internal and external partners throughout the term of the contract.
- Contact vendor in the event of performance issues or changes to assignment.
- Provide feedback to leaders regarding vendor timelines, competency, reliability, and candidate pool.
- Validates and/or performs contractor license and competency verification. Verifies background check is complete.
- Distributes performance quality evaluations to internal leadership partners for completion on respective contractors at specified intervals during the assignment.
- Provides CSO department information/orientation.
- Works with Human Resources to onboard contract staff, including procuring ID Badge and IT access.
- Functions as Patient/Staffing Specialist, as assigned.
Registered Massage Therapist
Massage Envy and Freelance Work
09.2003 - 01.2025
- Assessed client needs through evaluations to determine appropriate treatment plans, then developed individualized treatment plans based on the wellness goals.
- Educated clients on the benefits of massage therapy and recommended self-care practices.
- Monitored client progress and adjusted treatment plans as necessary to achieve optimal results.
- Engaged in continuous education to enhance skills and stay updated on industry advancements.
- Maintained a professional demeanor while fostering strong relationships with clients and colleagues.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients as well as tailored techniques to align with client needs.
- Offered reflexology and trigger point treatments to clients seeking relief from foot pain or general stress, using precise pressure techniques on specific points of the feet.
- Performed sanitization tasks to keep massage environment clean and safe.
- Utilized hot stones, essential oils, aromatherapy and other treatments on massage sessions to maximize stress and pain relief.
Education
Registered Massage Therapist With State of Texas - Massage Therapy
09-2003
High School Diploma -
05-1992
Skills
- Onboarding processes
- Strategic planning
- Onboarding
- Candidate sourcing
- Background checks
- Cross-departmental collaboration
- Database management
- Pre-screening and qualifying
- Attention to detail
Current Medical Billing & Coding course student.
I am working through Auburn University to become certified in Medical Billing & Coding. This is a long-time passion of mine that I am pursuing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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