Jennell Jones
Rensselaer,NY
Summary
Dynamic Assistant Manager with a proven track record at Lexington Center ARC, adept in staff supervision and customer relations. Excelled in enhancing team productivity and fostering a positive work environment through effective communication and staff training programs. Skilled in money handling and motivating teams to exceed performance goals. Demonstrated excellence in operational efficiency and employee development.
Overview
1
1
Certification
Work History
Assistant Manager
Lexington Center ARC
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced team productivity by streamlining operational processes.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Academic Studies -
Mercy High School
Albany, NY05.1983
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Staff Training and Development
- Task Delegation
- Staff Management
- Orientation and training
Certification
Med certification, CPR and First Aid.
Timeline
Assistant Manager
Lexington Center ARC
Academic Studies -
Mercy High School
Similar Profiles
Jennell JonesJennell Jones
Assistant Manager at Lexington Center ARCAssistant Manager at Lexington Center ARC
Mikalla SartinMikalla Sartin
Direct Support Professional at Lexington ARCDirect Support Professional at Lexington ARC
Kaylee VanNostrandKaylee VanNostrand
Human Resources Specialist at Lexington ARCHuman Resources Specialist at Lexington ARC
Gennaro TrediciGennaro Tredici
Transfer Truck Driver, Warehouse Worker at Old Brick FurnitureTransfer Truck Driver, Warehouse Worker at Old Brick Furniture
YOLANDA FEDERISYOLANDA FEDERIS
Travel RN NICU at Westchester Medical CenterTravel RN NICU at Westchester Medical Center