Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenner Castillo

San Diego,California

Summary

Logistics, Inventory, and Supply Chain Operations Leader with over 15 years of experience. Proficiently orchestrated day-to-day operations encompassing the efficient processing, tracking of incoming products, and management of inventories. Proven at navigating complex enterprise environments, addressing diverse supply and demand challenges to cultivate a comprehensive perspective essential for attaining peak accomplishments. Instrumental in driving substantial cost reductions while concurrently elevating operational efficiency, resulting in heightened on-time deliveries and optimized processes. A proud U.S. Navy Veteran.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Business Process Analyst II

General Atomics
01.2024 - Current
  • Leveraged Total Quality Management (TQM) principles to review engineering drawings and support contractors, driving manufacturing process improvements, reducing defects by 5%, and strengthening compliance with industry standards and company policies.
  • Supported management in strategic Project Planning initiatives and Material Planning, aligning departmental goals with overall company objectives and solving problems, resulting in a 15% improvement in efficiency.
  • Applied Total Quality Management (TQM) methodologies, reviewed engineering drawings, and provided engineering support to contractors, driving process improvements in various manufacturing processes, reducing defects by 5% and enhancing compliance with standards through root cause analysis and corrective action plans.
  • Expertise in SAP ERP Systems: Leveraged SAP modules (e.g., MM, PP, SD) to optimize procurement, production planning, and Order Management within supply management, enhancing data accuracy and reducing cycle times through streamlined workflows and real-time reporting.
  • Initiated the creation and maintenance of 500+ material master records in SAP, standardizing workflows for cross-functional teams (procurement, production, logistics) and cutting data entry errors through rigorous validation protocols.
  • Standardized material master data entry protocols within the SAP system, minimizing data entry errors, and improving the accuracy of production schedules, while saving the company $50k annually.

Inventory Control Analyst

Airgas
11.2021 - 12.2023
  • Enhanced SAP system performance using information systems and automated equipment for purchasing and product management, resulting in a 96% increase in production efficiency by controlling inventory levels.
  • Monitored order status, including material status, managing WIP areas, location accuracy, inventory discrepancies, manufacturing and program support, and communication support; analyzed requisitioning data to identify Trends in material usage, providing regular updates to program management on scheduling timelines and potential issues.
  • Performed Data Analysis on inventory integrity and customer forecasting data within the SAP system, developing demand plans and conducting detailed financial reviews of disposition processes, monitoring key performance indicators to improve accuracy rates and enhance process management, saving the company $70k annually through enhanced data validation and streamlined workflows.
  • Identified and resolved operational bottlenecks impacting Customer Support through thorough investigation, providing excellent customer service and delivering formal briefings on resolutions, resulting in a 30% reduction in customer complaints, a 20% increase in customer satisfaction, and improved forecast accuracy.
  • Strengthened the company’s logistics by standardizing inventory, storage, and transportation which lowered overall yard time by 40%, spurring an increase in customer fulfillment.

Lead Production Analyst

Airgas
07.2006 - 10.2021
  • Led a team of plant operators in meeting daily cylinder requirements, applying Production Control principles to achieve a 15% increase in order fulfillment efficiency and reduce customer complaints by 40%.
  • Spearheaded regular audits of operational processes to ensure compliance with property disposal regulations, identifying and implementing improvements that resulted in a 30% reduction in non-compliance incidents over six months.
  • Simplified and defined a comprehensive safety audit system, resulting in 100% compliance with safety standards and a notable improvement in overall workplace safety culture.

Hydrostatic Tester

Airgas
06.2005 - 06.2006

Material Handler

Airgas
04.2004 - 05.2005

Logistics Specialist, (SW) Petty Officer Third Class

U.S. Navy, USS John C. Stennis (CVN-74)
05.1998 - 07.2002

Education

Bachelor’s - Operations Management & Analysis

University of Arizona Global Campus
02.2022

Skills

  • Supply Chain Management
  • SAP ERP
  • Forecasting
  • DFARS, ITAR Experience
  • Database Management
  • Inventory Management
  • Process Improvements
  • Vendor Management
  • Operations Management
  • Risk Management
  • Continuous Improvement
  • Materials Management
  • Materials Requirement Planning
  • Manufacturing Execution Systems (MES)
  • Compliance and Regulatory Knowledge
  • Cross-functional Collaboration

Certification

Pursuing APICS CPIM Certification – Expected [Jan 2026]

Timeline

Business Process Analyst II

General Atomics
01.2024 - Current

Inventory Control Analyst

Airgas
11.2021 - 12.2023

Lead Production Analyst

Airgas
07.2006 - 10.2021

Hydrostatic Tester

Airgas
06.2005 - 06.2006

Material Handler

Airgas
04.2004 - 05.2005

Logistics Specialist, (SW) Petty Officer Third Class

U.S. Navy, USS John C. Stennis (CVN-74)
05.1998 - 07.2002

Bachelor’s - Operations Management & Analysis

University of Arizona Global Campus