Jenner Johnson

Under the Office of the Dean, duties of this position included:

• Extensive knowledge of hiring practices in Workday and UW Hires, and input of those business processes
• Working closely with 5 academic departments administrators and leadership of several umbrella groups under the Office of the Dean for coordinating hiring, job changes, terminations, creating job descriptions, and compensation changes of staff, faculty, and students for input into Workday
• Translate and answer questions regarding Union contract laws to classified staff and salaried student employees. Coordinate with HR Labor Relations as necessary
• Working with the HR Manager to address and resolve delicate employee developments and retain sensitive information/communications.
• Working with the HR Manager and HR Compensation Consultant to create and refine classified and professional staff job descriptions.
• Assisting the HR Manager with various tasks, including but not limited to coordinating position requirements, job descriptions, scheduling interviews, and other hiring/compensation communications between hiring committees and department leadership within the college
• Assisted the HR Manager with academic HR business practices and policy
• Conducting day to day HR business with consistently effective and professional written and verbal communication
• Ensured compliance with federal, state, and local labor laws through regular audits and policy updates
• Running various Workday reports as necessary and following up with individuals for corrections
• Communicating HR policies and forms as necessary to faculty, staff, and student employees
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Coordinating with HR Manager for communicating with necessary groups on best practices, such as benefits, FMLA, LOA, and other time off policies
• Coordinating changes with security roles, supervisory organizations, and trainings
• Coordinating with the Integrated Service Center and several other central HR entities of administration for resolution and troubleshooting of Workday/compensation/benefits issues and questions
• Identifying ways to continuously improve HR processes within the college and leadership as a whole
• Coordinating start to finish processes for SMD’s and background checks to necessary parties and conducting meetings for i-9 verifications
• Supervision of, training, and communicating with Graduate Staff Assistant and 6-7 Office of the Dean student assistants and tasking with various departments
• Coordinating applications for J-1 and H1-B Visas and permanent residency sponsorships
• Coordinating process start to finish for Postdoctoral and Visiting Scholars
• Monitoring HR business processes to ensure equity and inclusion standards are upheld
• Updated college leadership and administrators with current HR practices and new updates
• Coordinating/planning, communicating, and attending CBE HR hosted staff and faculty events
• Attending HR/Administrative trainings and meetings
• Management of CBE student HR for approximately 1500 students
• Workday payroll expertise and point of contact
• Planned, coordinated, and attended CBE college HR events for staff, faculty, and student employees, including but not limited to 3 college events per academic year

Under the Office of the Dean, position duties included:

• Answered phone calls and email and responded to inquiries from customers, vendors and other external contacts
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose
• Maintained a well-organized filing system to ensure easy access to important records and documents
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
• Providing facilities tours to prospective students
• Managed stock and ordering of office supplies and university printed materials
• Supervision of 6 student assistants
• Assisting other CBE departments with administrative tasks/inquiries, taking meeting minutes, and performing actions through the Office of the Dean that require a highly professional caliber.
• Centralized tasks performed on behalf of CBE administrators include tasks such as arranged parking reservations, UCAR rental reservation, and i-9 verifications among others.

Under the Department of Architecture, job responsibilities included:

• Assisted with planning and coordinating day-to-day and special program activities.
• Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
• Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
• Supported planning and coordination of Architecture graduate and undergraduate programs and associated activities.
• Provided administrative support including answering phones, monitoring professional departmental emails, greeting visitors and prospective students and their families, and conducting facilities and program tours
• Assisted staff and faculty with various departmental job requests.
• Took departmental staff and faulty meeting minutes
• Met with prospective students and their families to review program information and courses
• Coordinated multiple departmental course placements and add codes for non-matriculated students, coordinated course evaluation mailings and monitored departmental online evaluation completion
• Navigated the ordering of supplies and assisted with various purchases for the department
• Trained 1-3 student assistants.
• Assisted with departmental student onboarding and admissions

• Supervised and mentored 7 associates, fostered professional growth and increased department expertise.
• Streamlined communication between departments by establishing clear procedures for collaboration on projects.
• Fostered a positive work environment through open communication channels and strong team building efforts, leading to increased employee satisfaction and retention.
• Managed department budget effectively, allocating resources strategically to maximize project outcomes while minimizing expenses.
• Met with store leadership regularly to review departmental budget and company goals
• Collaborated with key stakeholders in other departments to align project goals with overall company objectives.
• Implemented rigorous safety protocols to ensure compliance with industry regulations and minimize workplace accidents.
• Coordinated training opportunities for staff members, enhancing their technical knowledge and skill sets relevant to job responsibilities.
• Evaluated and managed performance of department team members, gave regular feedback and executed dialogues, development plans and follow-ups.
• Managed recruitment, training, development and succession planning for electrical department team in line with company best practices.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Identified and communicated customer needs to supply chain capacity and quality teams.