Jennessy Santiago
Secaucus,NJ
Summary
Organized Senior Accounts Receivable Specialist with 16 years of experience in accounts receivable and accounting fields. Highly skilled leader in training and leadership of team members to accurately process payments using credit cards, checks and cash. Detailed manager of accounting processes with clarity and deliberation despite heavy workloads. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Specialist
Accredited Lock Supply Co.
01.2007 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Developed and maintained positive relationships with clients to maximize collections.
- Generated monthly accounts receivable reports to submit developments for management review.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Input financial data and produced reports
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Coordinator
Elite Healthare
06.2003 - 11.2006
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Managed company schedule to coordinate calendar and arrange travel.
- Coordinated with human resources department to handle payroll and personnel databases.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Completed bi-weekly payroll for 30 employees.
Education
No Degree - Nursing
Essex County College
Newark, NJSkills
- Adjustment Posting
- Bill Processing
- Fiscal Reporting
- Audit Procedures
- Cash Application
- Account Reconciliation
- Financial Management
- Evaluating Open Accounts
- Financial Statements Expertise
- Aging Reports Analysis
- Process Improvement
- Monthly Reconciliations
- Invoice Preparation
- Till Counting
- Credit and Collections
- Statement Issuing
- Financial Records and Reporting
- Payment Management
- Customer Notifications
- Billing Dispute Resolution
- Codes Reviewing
- Correspondence Writing
- Customer Service Support
- Contract Reviewing
- General Ledger
- Policy Development
- Information Gathering and Analysis
- Strong Client Relations Skills
- Reviewing Account Records
- Invoicing Proficiency
- Claim Processing
- Payments Posting
- Spreadsheets and Journal Entries
- Microsoft Office
- Data Inputting
- Statement Preparation
- Data Entry and Management
- Accounts Receivable Expertise
- Financial Recordkeeping
Languages
Spanish
Timeline
Accounts Receivable Specialist
Accredited Lock Supply Co.
01.2007 - Current
Coordinator
Elite Healthare
06.2003 - 11.2006
No Degree - Nursing
Essex County College
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