Jennette Giarraffa
Reno,NV
Summary
Driven professional with experience in early childhood education, recreation programming, and customer service. Skilled in fostering engaging environments and collaborating with teams to enhance experiences for children and families. Strong communicator and problem solver committed to continuous growth and making a positive impact in every role.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Inclusion/Behavior Specialist
City Of Reno
Reno, Nevada
12.2025 - Current
- Conducted behavioral assessments to identify triggers, leading to tailored intervention strategies.
- Developed individualized behavior intervention plans for diverse student needs.
- Supported crisis intervention efforts by de-escalating challenging behavioral situations, ensuring student safety and emotional stability.
- Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
- Provided training workshops for staff on positive behavior reinforcement techniques.
- Maintained comprehensive records of student behavior and interventions, facilitating effective reviews and adjustments.
Material Handler (Seasonal/Part-Time)
Barnes & Noble
Reno, NV
10.2025 - 02.2026
- Operated material handling equipment to transport items, ensuring timely delivery to designated locations.
- Organized stock shelves and maintained inventory accuracy daily.
- Assisted in unloading shipments and efficiently sorted merchandise for organized displays.
- Collaborated with team members to ensure smooth workflow operations.
- Maintained a clean and safe work environment following safety protocols.
- Inspected materials for any damages or defects upon receipt.
Service Member
Army National Guard
Las Vegas, NV
07.2022 - 12.2024
- Completed intensive military training, showcasing resilience and discipline under challenging conditions.
- Developed teamwork and leadership skills through collaborative exercises in high-pressure environments.
- Trained in tactical operations and vehicle use, ensuring strict adherence to military protocols.
Co-Teacher
Lake Mead Christian Academy
Henderson, NV
09.2024 - 06.2025
- Collaborated with lead teacher to design engaging lesson plans and instructional materials, enhancing student engagement.
- Facilitated small group activities to promote peer interaction and collaborative learning, increasing student engagement and understanding.
- Supported students' individual needs through tailored instruction and intervention techniques.
- Assisted in classroom management strategies to foster a positive learning environment, promoting student focus and participation.
Adaptive Recreation Program Assistant
City of Henderson
Henderson, NV
01.2023 - 06.2024
- Facilitated recreational and educational activities for children and adults with disabilities, enhancing their engagement and enjoyment.
- Teamed with staff to design and implement inclusive activities, promoting participant well-being and social interaction.
- Developed communication, patience, and adaptability skills through daily interactions with participants, fostering a supportive environment.
Usher/Guest Services Representative
WeServe
Las Vegas, NV
08.2024 - 01.2026
- Delivered exceptional guest service at large-scale venues, including TMobile Arena, Cosmopolitan, and Park MGM.
- Facilitated ticket scanning, seating, and guest inquiries, contributing to seamless event experiences.
- Acknowledged for professionalism, meticulous attention to detail, and effective conflict resolution.
Daycare Worker
Highland Hills Baptist Church
Henderson, NV
01.2017 - 07.2025
- Established safe, nurturing, and engaging environment to support children's well-being and growth.
- Supervised activities and responded promptly to children's needs, maintaining a focus on safety and engagement.
- Facilitated early childhood development through structured play and learning, enhancing children's social and cognitive skills.
Concert Usher
Caesars Entertainment
Reno, NV
10.2025 - Current
- Welcomed guests and guided them to seating areas, creating a positive first impression.
- Oversaw guest flow for orderly entry and exit during events, contributing to a smooth experience.
- Provided assistance with guest inquiries and resolved any issues promptly.
- Ensured compliance with safety protocols and emergency procedures for events.
- Assisted in maintaining cleanliness and organization of the venue throughout events.
- Delivered event information to guests, improving their overall satisfaction and engagement.
Education
College & Career Ready Diploma -
Foothill High School
Henderson, NV05-2024
Some College (No Degree) -
University of Nevada
Reno, NVSkills
- Childcare & Youth Support
- Communication & Conflict Resolution
- Conflict management
- Customer Service & Hospitality
- Guest service
- Teamwork & Leadership
- Adaptability & Time Management
- Working under pressure
- Reliability & punctuality
- Safety awareness
- Verbal communication
- Patience & composure
Certification
• CPR/First Aid
• Driver's License
• CPI
• Driver's License
• CPI
Timeline
Inclusion/Behavior Specialist
City Of Reno
12.2025 - Current
Material Handler (Seasonal/Part-Time)
Barnes & Noble
10.2025 - 02.2026
Concert Usher
Caesars Entertainment
10.2025 - Current
Co-Teacher
Lake Mead Christian Academy
09.2024 - 06.2025
Usher/Guest Services Representative
WeServe
08.2024 - 01.2026
Adaptive Recreation Program Assistant
City of Henderson
01.2023 - 06.2024
Service Member
Army National Guard
07.2022 - 12.2024
Daycare Worker
Highland Hills Baptist Church
01.2017 - 07.2025
College & Career Ready Diploma -
Foothill High School
Some College (No Degree) -
University of Nevada